Operations Manager

1 week ago


North Vancouver, Canada White Raven Brands Full time

**FestiLight Decor Inc.** is seeking a motivated and experienced **Operations Manager** with a strong focus on sales. This role is essential in driving our sales efforts, managing our installation team, and ensuring exceptional customer experiences. If you are a dynamic leader with a passion for sales and operational excellence, we want you on our team.

**Responsibilities**:

- ** Drive Sales and Achieve Targets**: Lead sales efforts, ensuring the team meets and exceeds sales targets, and fostering a culture of performance and accountability.
- **Lead and Mentor Installers**: Guide installers to deliver exceptional customer experiences, promoting a culture of excellence and continuous improvement.
- **Manage Installation Team**: Direct lead installers to accomplish goals and maintain high standards of performance.
- **Ensure Quality Execution**: Guarantee high-quality project execution and promptly address customer concerns to ensure satisfaction.
- **Staffing Management**: Oversee staffing tasks in collaboration with HR, including recruitment, training, and scheduling to optimize team performance.
- **Maintain Records and Administrative Tasks**: Maintain accurate records and handle administrative tasks efficiently to support operations.
- **Build Client Relationships**: Cultivate and maintain relationships with clients and stakeholders to drive sales and promote repeat business.
- **Ensure Safety and Compliance**: Enforce safety protocols and maintain a secure work environment, ensuring compliance with regulations.
- **Manage Company Property**: Maintain company property and uphold professional standards of cleanliness and maintenance.
- **Demonstrate Professionalism**: Wear designated uniform, demonstrate punctuality, and readiness to work, representing the company positively.

**Skills and Competencies**:

- Ability to lift up to 50 lbs safely.
- Excellent organizational and communication skills.
- Adaptability to work in various settings and contribute innovative ideas.
- Flexibility to adapt to changing priorities.
- Willingness to learn and grow professionally.
- Reliable transportation required

**Qualifications**:

- Minimum of 2 years of previous experience in a similar role specifically with sales.
- Bachelor’s degree or Diploma in a relevant field.
- Experience working with Boom Lifts and Bucket Trucks an asset, but not required.

**Why Work with Us?**

At FestiLight, we prioritize creating a supportive and fulfilling work environment where employees can thrive and grow both personally and professionally.

**Our Exciting Benefits and Perks**:

- Performance-Based Bonus and Commission
- Comprehensive Health Coverage
- Retirement Savings Plan (RRSP)
- Paid Time Off
- Professional Development Opportunities
- Supportive Work Culture
- Emphasis on Safety and Compliance
- Additional Company Perks

**Salary**:$60,000 - $85,000 ($60,000 - $70,000 base salary plus Performance based bonus and incentives)

**Work Location**: North Vancouver - In person

**Application deadline**: June 30, 2024

**Expected start date**: August 06, 2024

By joining FestiLight Decor, you'll be part of a dynamic team committed to delivering exceptional customer experiences and making a positive impact in the industry. We look forward to welcoming you aboard and supporting you in your career journey.



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