Manager, People Operations

5 months ago


Toronto, Canada Kepler Group Full time

Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients' agency of record, as their in-house team, or some hybrid of the two - and by harnessing data and technology across all paid digital media and data-driven CRM channels.

Kepler prides itself on being a great place to work. In fact, we're proud to share that AdAge recognized Kepler among the Best Place to Work in 2022, validating our investment in our team and our clients.
- We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face.
- We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company.
- We're fun. You'll work with and learn from the smartest people in the industry and have a blast doing it.

At Kepler, we know our people are our most valuable asset We're looking for a Manager, People Operations & Analytics to join our People team. As Manager, People Operations & Analytics, you will be an integral player to the success of a growing business. This person will play key roles in identifying opportunities to automate, centralize, and make more efficient our systems and processes within the People team. This individual will report into the Assc. Vice President, HR - North America. You will need to have an innovative mindset, excellent problem-solving abilities, and strong communication skills.

What you'll be doing:

- Central point of contact and administrator for HRIS system, Paylocity (future state: Lattice, Greenhouse)
- Proactively identify, design, and implement solutions that centralize or increase efficiency within our processes and enhance platform experiences for the North American People team
- Continuously spearhead root cause analysis and implementation of identified changes that may impact feeds, mapping, or workflows within People platforms and processes
- Establish strong relationships with People team and business leaders to understand needs, collaborate, and develop test tailored solutions with an emphasis on automation and efficiency
- Strategize and maintain best practices for data integrity, alignment across systems, and system taxonomy while cross-collaborating with the People team, IT, Finance, Workplace Experience, etc.
- Primary point of contact for people data reporting, attrition analysis, annual climate and engagement surveys and ad hoc report pulls as needed (example: kyu monthly report)
- Maintain accuracy of Guru and internal reference materials for People Business Partner team
- Leverage a hypothesis-driven and problem-solving approach to uncover insights and succinctly translate into a story to business leaders that connect to business objectives
- Translate and present actionable analysis through visualizations and graphics to clearly articulate trends and provide solutions
- Leverage best practices and project managements skills to effectively spearhead current and future projects, establish scalable procedures, and create SOP visuals when needed (examples: international mobility and visa tracking, job level mapping, hiring committee, and more)
- Monitor and communicate best practices and emerging trends for people analytics, and HR compliance and legal updates as it relates to the People Business Partner team
- Collaborate with broader People team to design and implement data-driven solutions, such as predictive modeling, workforce and talent planning, DEI trends as it relates to People processes and programs
- Identify, strategize, and lead the project management of a transition to a global HRIS product
- Oversee multiple projects simultaneously, ensuring timeliness, budgets, and quality standards are achieved
- Additional projects and responsibilities as needed

What you'll bring:

- A minimum of 5 years of People Operations experience, preferably with a multi-country organization
- A minimum of 3 years of data analytics and reporting experience
- Proven intermediate to advanced expertise with Google suite (docs, sheets, slides) for data analysis and designing SOPs, trainings, and reference materials
- The ability to handle confidential and sensitive information with discretion

What we'd love to see:

- Working knowledge of HR systems (preferably with Paylocity)
- Intermediate to advanced knowledge with excel and Google suite
- Familiarity with people analytics, HR practices, and employee lifecycle
- Excellent attention to detail and organizational skills
- Strong verbal and written communication skills in support of our employees
- Ability to work proactively, juggle multiple priorities, and pay strong attention to detail
- A passion to learn and gain new skills, curiosity is a part of your DNA



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