People Operations Lead

4 weeks ago


Toronto, Canada HelloFresh Full time

**S'more about the team**

We are seeking a highly motivated and innovative People Operations Lead to join our team. In this role, you will collaborate with stakeholders to support the development of our People Operations (Shared Services) function that caters to both field and corporate employees. Your primary goal will be ensuring the delivery of high-quality People services and support to internal customers while maintaining compliance with relevant employment laws and regulations.

**Lettuce share what this role will be responsible for**
- People Operations & Support: Support the establishment and maintenance of the People Operations function through the development of standardized and scalable People Processes that can be uniformly implemented across all sites nationally, fostering an exceptional employee experience. Utilize creative and outside-the-box thinking to develop innovative solutions that span the employee life cycle and may include processes within onboarding, offboarding, benefits administration, leave administration, etc.
- People Support: Provide exceptional People support to the business, addressing employee inquiries and providing guidance on People policies and procedures.
- People Programs: Ownership and project management of specific People programs, ensuring their successful development, implementation and ongoing management.
- Systems/Tools: Become an expert in our People systems, including HCM (Workday) and time and attendance (Quinyx). Leverage your expertise to optimize system usage, ensure data hygiene, security and drive process improvements. Utilize Excel Macros to automate and streamline People-related tasks, ensuring accuracy and efficiency. Act as a project manager on any new system or module implementations, including associated change management.
- Stakeholder Engagement: Build buy-in and obtain stakeholder support by effectively communicating the value and benefits of proposed process improvements and initiatives.
- Compliance: Stay up-to-date with employment laws, regulations, and compliance requirements to ensure People processes align with legal guidelines and minimize organizational risk.
- Data Analysis and Reporting: Develop robust dashboards and reports and utilize data analytics to gather insights and make data-driven recommendations for continuous process improvement.
- Change Management: Support change management initiatives related to People processes, guiding stakeholders through the implementation of new processes or systems.
- All other duties, as assigned

**Sound a-peeling? Here's what we're looking for**
- 2+ years combined relevant educational and professional experiences in Human Resources.
- HR Operations Expertise: Strong knowledge of HR processes, systems/technologies, policies, and procedures with experience in process improvement and optimization that support solutions to complex problems.
- Strong knowledge of HR processes, employee lifecycle management, and compliance requirements.
- Proficiency in using HCM systems (preferably Workday) and time and attendance systems (preferably Quinyx).
- Experience with Excel Macros and the ability to leverage automation to improve efficiency.
- Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders.
- Ability to think creatively and propose innovative solutions to address People-related challenges.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Knowledge of employment laws, regulations, and HR best practices.

**Let’s cut to the cheese, this is why you'll love it here**
- **_Box Discount _**:

- Amazing discounts on 1 box per week 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box
- **_Health & Wellness _**-**_ _**Health & Dental benefits from day 1, a Health Spending Account, and unlimited access to the Headspace app to meet your self-care needs.
- **_Vacation & PTO _**-**_ _**Time off is also an important part of self-care We offer generous vacation and PTO to help you create a good work-life balance.
- **_Family Benefits _**:

- A parental leave top-up program for expectant parents
- **_WFH Allowance _**:

- A one time fund to help you set up or improve your home office
- **_Growth & Development_** - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund
- **_Work Hard & Have Fun_** - From team socials to HQ Wellness Wednesdays, you’ll have plenty of opportunity to experience the fun
- **_Diversity & Inclusion Initiatives _**:

- With impactful ERG’s like HelloChange and Women Empowerment, we are committed to our diversity, equity & inclusion efforts
- **_Food Puns_** - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting



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