Customer Service Operator

2 weeks ago


Prince George, Canada Farmhouse Catering Company Ltd. Full time

**About the Role**:
Reporting to the Customer Service Manager, this position is responsible for providing a high level of customer service over the phone and to external customers in addition to performing other administrative tasks and reports. Training on our in-house systems will be provided

**Duties**:

- Manage inbound and outbound calls with customers
- Process orders
- Generate sales and promote products and services on offer
- Work co-operatively across a busy sales team environment
- General clerical duties and liaise with other departments

**Skills and Experience**:

- Confident phone manner and excellent communication skills
- Superior customer service skills with the ability to build and maintain successful working relationships
- Strong organisational skills, with the ability to prioritise and multi task
- Able to work as part of a team and autonomously
- Excellent computer literacy, including the ability to quickly learn internal systems
- Sales experience and an understanding of the foodservice industry or an allied industry would be an advantage

**Job Types**: Full-time, Permanent

**Salary**: From $17.00 per hour

**Benefits**:

- Extended health care

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekend availability

Supplemental pay types:

- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Hybrid remote in Prince George, BC


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