Automotive Service Advisor

3 weeks ago

Prince George, Canada Canadian Tire Full time

Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast?

Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.

Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.

**Summary**:
The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. This role is the link between the technician and the customer. Superior customer service and communication skills are essential to success in this position and in enhancing the customer experience.

**Main Responsibilities and Tasks**:

- Provides excellent customer service and ensures ongoing commitment to the needs of the customer and their vehicle.
- Responds to customer inquiries in a timely manner, over the phone and in person.
- Understands customer needs and provides them with a complete solution.
- Manages customer concerns and problems promptly.
- Deals with challenging situations in a professional manner.
- Completes and reviews repair orders with customers.
- Estimates cost and time for service and repairs needs. Ensures final invoice is the same as estimate and vehicle is delivered on time.
- Acts as liaison between customers and technicians and manages the status of work orders.
- Schedules service and repair appointments.
- Operates computerized work order systems.

**Requirements**:

- Knowledge of market trends in the automotive service industry.
- Knowledge and understanding of mechanical components of automobiles.
- Ability to work effectively with auto parts ordering systems and computerized work order systems.
- Basic math and keyboarding skills.
- Good working knowledge of CoStar is an asset.
- Experience in a similar role, in a Canadian Tire Auto Service Centre, is considered an asset.
- Valid driver's licence for province of employment.

**More about the position**:
**Potential Career Opportunities**
- Next levels: Service Manager and Parts Manager.

**Physical Demands and Working Conditions**
- Work environment involves occupational hazards associated with working in a garage
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from "light" to "heavy".

**Our offering includes**
- Competitive compensation and benefit package
- Employee Shopping Discounts
- Flexible work hours
- Learning and Development opportunities
- Scholarships
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment

**Background Check Requirements**:

- Employment Verification

  • automotive service technician

    3 weeks ago

    Prince George, Canada Hub City Motors and Equipment Ltd Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationOther trades certificate or diplomaTasksInspect and test mechanical units to locate faults and malfunctionsAdjust, repair or replace parts and components of automotive systemsRepair or replace mechanical units or componentsTest and...

  • automotive service technician

    3 weeks ago

    Prince George, Canada Hub City Motors and Equipment Ltd Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Other trades certificate or diplomaExperience: 3 years to less than 5 yearsTasksInspect and test mechanical units to locate faults and malfunctionsAdjust, repair or replace parts and components of automotive systemsRepair or replace mechanical units or componentsTest and adjust...

  • Heavy Equipment Parts

    4 weeks ago

    Prince George, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Parts & Service Advisor for our Prince George location.The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. Duties & ResponsibilitiesKeeping customers current on new products and...

  • Insurance Advisor

    2 days ago

    Prince George, Canada Integris Credit Union Full time

    Job description Integris Insurance Services seeks energetic and dynamic Insurance Advisors to join their growing team at the 5th & Central Branch, Prince George. We are looking to hire candidates for various levels of insurance roles, including positions at Level 1, Level 2, and senior levels. The i

  • Student Success Advisor Team Lead

    6 days ago

    Prince George, Canada College of New Caledonia Full time

    EXISTING CNC CUPE Employees: Employment Status Full Time Employment Type Regular Job Summary Under the direction of the Manager, Student Success and Retention, the team lead contributes to the institution’s success and its community of learners by providing leadership to the Academic Advising team, supervising staff, and coordinating workflow to ensure...

  • Service Technician

    1 month ago

    Prince George, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? Are you looking to grow your RV Service Technician career to become an expert working within the RV industry? We're looking for qualified candidates to join our Service Team. This is a  Full Time, regular position  for...

  • Heavy Equipment Parts

    4 weeks ago

    Prince George, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Parts & Service Advisor – Mining for Northern BC reporting to our Prince George location. This position is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers.Duties and responsibilities:Work with the Product Support Sales...

  • Auto Insurance and Personal Lines Advisor

    4 weeks ago

    Prince George, Canada Johnston Meier Insurance Agencies Group Full time

    Job description **Opportunity for an Auto Insurance and Personal Lines Advisor** **Location**:Prince George, BC. Hart Highway Office, 6732 Hart Highway **Job Summary** Johnston Meier Insurance has a position available in our Hart Highway office in Prince George for a Licensed Auto Insurance and Personal Lines Advisor. If you have an Insurance Level 2...

  • Automotive Mechanic

    4 weeks ago

    Prince Albert, Canada Kaltire Full time $35

    Automotive Mechanic - Red Seal - PRINCE ALBERT, SKRed Seal Automotive MechanicPrince Albert, Sk Role Description:As a qualified Red Seal Mechanic, you will be primarily responsible for performing repairs on a wide range of vehicles in a fast-paced and customer-focused environment. You will be skilled in executing inspections, diagnostics, adjustments,...

  • Automotive Mechanic

    2 days ago

    Prince Albert, Canada Templatedata.net Full time

    Automotive Mechanic - Red Seal - PRINCE ALBERT, SKRed Seal Automotive MechanicPrince Albert, SkRole Description:As a qualified Red Seal Mechanic, you will be primarily responsible for performing repairs on a wide range of vehicles in a fast-paced and customer-focused environment. You will be skilled in executing inspections, diagnostics, adjustments,...

  • Automotive Mechanic

    2 days ago

    Prince Albert, Canada Templatedata.net Full time

    Automotive Mechanic - Red Seal - PRINCE ALBERT, SKRed Seal Automotive MechanicPrince Albert, SkRole Description:As a qualified Red Seal Mechanic, you will be primarily responsible for performing repairs on a wide range of vehicles in a fast-paced and customer-focused environment. You will be skilled in executing inspections, diagnostics, adjustments,...

  • Automotive Mechanic

    2 days ago

    Prince Albert, Canada Templatedata.net Full time

    Automotive Mechanic - Red Seal - PRINCE ALBERT, SKRed Seal Automotive MechanicPrince Albert, SkRole Description:As a qualified Red Seal Mechanic, you will be primarily responsible for performing repairs on a wide range of vehicles in a fast-paced and customer-focused environment. You will be skilled in executing inspections, diagnostics, adjustments,...

  • Automotive Mechanic

    3 days ago

    Prince Albert, Canada Templatedata.net Full time

    Automotive Mechanic - Red Seal - PRINCE ALBERT, SKRed Seal Automotive MechanicPrince Albert, SkRole Description:As a qualified Red Seal Mechanic, you will be primarily responsible for performing repairs on a wide range of vehicles in a fast-paced and customer-focused environment. You will be skilled in executing inspections, diagnostics, adjustments,...

  • Automotive Mechanic

    4 weeks ago

    Prince Albert, Canada Kaltire Full time

    Automotive Mechanic - Red Seal - PRINCE ALBERT, SKRed Seal Automotive MechanicPrince Albert, Sk Role Description:As a qualified Red Seal Mechanic, you will be primarily responsible for performing repairs on a wide range of vehicles in a fast-paced and customer-focused environment. You will be skilled in executing inspections, diagnostics, adjustments,...

  • Auto Insurance Advisor or Trainee

    6 days ago

    Prince George, Canada Johnston Meier Insurance Agencies Group Full time

    Job description **Opportunity for an Auto Insurance Advisor or Trainee** **Location**:901 Victoria St. Prince George, BC **Job Summary** **Responsibilities** - Provide excellent customer service to our clients - Build customer portfolios - Provide optional coverage quotes - Cross-sell other products provided by Johnston Meier Insurance Agencies Group...

  • automotive service technician

    2 weeks ago

    Prince Albert, Canada Canadian Tire Full time

    Education: Expérience: EducationNo degree, certificate or diplomaWork settingStaff accommodation availableTasksAdjust, repair or replace parts and components of automotive systemsPerform scheduled maintenance serviceArea of specializationEngine repairElectrical and electronic systemDiesel enginesAlignment, steering and suspensionBrake systemFuel and...

  • commercial transport vehicle mechanic

    1 day ago

    Prince George, Canada N.K. Automotive Truck & Diesel Repair Ltd. Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationRegistered Apprenticeship certificateWork site environmentDustyOutdoorsDirtyNoisyWork settingIn shopRelocation costs not covered by employerTasksAdjust, repair or replace parts and components of commercial transport truck systemsInspect...

  • Student Success Advisor

    1 month ago

    Prince George, Canada College of New Caledonia Full time

    EXISTING CNC CUPE Employees: Employment Status Full Time Employment Type Fixed Term Job Summary Advising is a process that is fundamentally related to student retention and success. Specifically, advising helps students build solid educational plans to achieve their career goals, and assists them in executing those plans. Advising helps and empowers...

  • Financial Advisor- Intake Northern BC

    4 weeks ago

    Prince George, Canada Canadian Imperial Bank of Commerce Full time

    Financial Advisor- Intake Northern BC (IFC/CSC) page is loaded Financial Advisor- Intake Northern BC (IFC/CSC) Apply locations Prince George-SprucelandCentre Kitimat, BC Smithers, BC Prince Rupert, BC Quesnel, BC time type Full time posted on Posted 2 Days Ago job requisition id 2320961 ...

  • Financial Advisor- Intake Northern BC

    4 weeks ago

    Prince George, Canada Canadian Imperial Bank of Commerce Full time

    Financial Advisor- Intake Northern BC (IFC/CSC) page is loaded Financial Advisor- Intake Northern BC (IFC/CSC) Apply locations Prince George-SprucelandCentre Kitimat, BC Smithers, BC Prince Rupert, BC Quesnel, BC time type Full time posted on Posted 2 Days Ago job requisition id 2320961 ...