Service Manager

Found in: Talent CA C2 - 1 week ago


Prince George, Canada PrairieCoast equipment Full time

Noteworthy Awards:

One of Canada’s Best Managed Companies™ each year since One of Canada's Top Small & Medium Employers™ , , and Recognition by John Deere as a top performing dealer in North America We Offer: A competitive compensation package with performance-based bonuses Extended health benefits including prescription, dental and vision coverage, visits to paramedical professionals, and life, disability, critical illness, and travel insurance A referral bonus program Annual sick pay allowance Annual boot allowance Employee discounts Employee assistance plan Peer recognition program Strong focus on training and leadership development Company contests and team building events The opportunity to interact with leaders of the company We Support Every person and every task creates the bigger picture that is PrairieCoast equipment. We Celebrate Our people are what make our world go round – and we love celebrating their achievements. We're Ambitious From the field to the desk, we are constantly challenging ourselves to be the best we can be. We're Committed Our employees have the opportunity to invest in PrairieCoast. The result? A significant portion is employee owned. As a Service Manager you are: Responsible for managing service operations within the repair shop to maximize return on investment by optimizing the department’s processes to ensure internal and external customer satisfaction. The Service Manager will grow profitable service labor sales and exercise disciplined expense control. The Service Manager will attract, retain, and effectively engage department personnel. The ideal candidate will have: 3+ years’ experience in Shop Service Department operations Ability to use standard desktop load applications such as Microsoft Office and internet functions Ability to write and speak effectively to individuals and groups Familiar with John Deere and competitive products Basic understanding of financial principles relative to Service Department operations Ability to analyze and interpret internal reports Ability to work extended hours and weekends Excellent customer service skills High School Diploma or equivalent experience
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