Call Center Sales and Service Representative

5 months ago

Milton, Canada British Swim School of Halton Full time

**Report to**: Sales Manager
**Status**: Part-time
**Location**:Remote Looking to make a difference in your community? Join the British Swim School team as a Call Center Sales and Service Representative In this role, you'll handle incoming calls, ethically meet enrollment targets, provide outstanding service, fulfill requests, and leave a lasting impression on our customers.

**Knowledge, Skills, and Abilities**:
Enthusiastic personality Strong sales and customer service skills Ability to maintain a positive attitude when speaking to customers Ability to adhere to a schedule, and follow policies and procedures of British Swim School Competent with phone systems and appropriate computer programs Able to multi-task Ability to fluently speak more than one language is a plus Satisfactory completion of Jack Rabbit (POS and Scheduling) and Call Center Skyprep online training.

**Roles and Responsibilities**

**Qualifications**:
Customer service and sales experience High School education or equivalent
**About Us**:
At British Swim School, our aim is to do more than just provide enjoyable swim lessons. We are committed to making a tangible difference in our communities by addressing the alarming rates of child drowning. To achieve this, we employ highly skilled instructors who understand that we are not just a typical swim school, but rather, we prioritize survival skills before teaching swimming techniques. Ultimately, our goal is to give everyone, regardless of age or ability, the chance to be a confident and safe swimmer.
Flexible work from home options available.

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