Decision Support Lead, Ottawa Health Team-équipe

3 months ago

Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

**Job Title**: Decision Support Lead, Ottawa Health Team-Équipe Santé Ottawa
**Status**: Regular Full-time, 35 hrs/wk
**Pay scale**: $39.677/hr to $46.679/hr
**Application Deadline**: until filled
Who are we?
Ontario Health Teams are a way of organizing and delivering care and support that is more connected to people in their local communities. The Ottawa Health Team - Équipe Santé Ottawa (OHT-ÉSO) came together with a commitment to help people be healthy, well and supported to live in the community and to ensure people have equitable access to high quality care and support when and where they need it, in both official languages. The OHT-ÉSO is committed to improving the experience and work life of primary care and other health care providers striving to provide quality care and support. The OHT-ÉSO is actively re-designing care pathways and evolving models of care.
Pinecrest Queensway Community Health Centre is the host organization for this position, in their capacity as Administrator of the OHT-ÉSO. Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. PQCHC strives to meet the needs of the diverse communities served and work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, please let us know the nature of the required accommodation.
**Job Summary**:
We are seeking a Decision Support Lead to work closely with key health partners in Ottawa and the OHT-ÉSO backbone team. This role will lead the development of decision support frameworks and tools that integrate data analytics, performance measurement, and strategic planning to inform and optimize care delivery. They will also act as the project lead for OHT-ÉSO performance measurement activities and be responsible for stakeholder engagement and workplan development, ensuring that milestones are met, that the projects are achieving their objectives and that the OHT-ÉSO successfully achieves its mandate, in alignment with the goals and objectives of the initiative.
This position will work closely with the OHT-ÉSO partner organizations and backbone team, and report to the Director to accomplish objectives and goals.

**Responsibilities**:

- Lead the development and implementation of decision support tools that enhance data-driven decision-making across OHT-ÉSO projects
- Collaborate with stakeholders to identify key data needs and ensure the integration of relevant data sources for comprehensive analysis
- Support the evaluation of care models and pathways to inform continuous improvement efforts
- Lead the development and implementation of a Decision Support Strategy that aligns with the goals and objectives of the OHT-ÉSO, incorporating performance measurement, data analytics and strategic insights
- Provide strategic advice and recommendations to OHT-ÉSO leadership to support direction setting on key projects and programs within the Decision Support portfolio
- Lead projects and activities within the Decision Support portfolio by engaging partners, developing work plans, and reporting on progress
- Develop communication tools and strategies to effectively convey decision support insights, performance metrics, and strategic recommendations to stakeholders

**Qualifications**:

- Post-secondary degree in health, social sciences, business or a relevant discipline (master’s degree preferred).
- 3+ years recent and relevant experience in decision support, data analytics, project management or evaluation (preferably within the healthcare sector_
- Demonstrated experience coordinating performance measurement projects/programs on collaborative initiatives with multiple stakeholders
- Experience with advanced Excel techniques, dashboard visualization tools (e.g., PowerBI, Tableau), interpreting and investigating patterns in performance data (e.g. trends and subgroup comparisons).
- Experience in translating complex data into actionable insight for healthcare decision-makers
- Demonstrated understanding of the health sector, including primary care, acute care, home care, long-term care, and community support services
- Demonstrated understanding of performance measurement within the health system context, including performance indicators, data infrastructure, and data collection processes.
- Demonstrated understanding of population health management frameworks and approaches to performance measurement
- Demonstrated knowledge of quality improvement methodologies and tools
- Commitment to health equity, anti-racism, anti-oppression, and client and family co-design
- Exceptional organizational skills with the ability to manage multiple priorities
- Proven ability to work independently and as part of a team, demon

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