Desktop Support Technician Ii
3 weeks ago
Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals
- Documents, maintains, upgrades or replaces hardware and software systems
- Identifies, analyzes and repairs product failures, orders and replaces parts as needed
Performs a variety of complicated tasks
- On-site software support
- Repair of high-end printers and multi-function devices
- Hardware repair and software restoration at server component level
- Network device replacement/configuration
- Basic network troubleshooting
**Day-to-Day responsibilities**
- Desktop support L2 troubleshooting
**TOP 2 or 3 required skills**
- Good communication (Written/ Verbal), Technical knowhow for L2 troubleshooting and Coordination
- 5+ years with COMPTIA+ preferred
**Salary**: $31.00 per hour
Schedule:
- Monday to Friday
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