Reservations Coordinator

1 week ago


Richmond, Canada Hilton Vancouver Airport Full time

**Who we are**:
Larco Hospitality has become one of Canada's leading full-service, hotel management companies with a portfolio featuring some of the most well-recognized and best-loved brands in the hospitality industry including Marriott Hotels & Resorts, Fairmont Hotels, JW Marriott Hotels & Resorts and more.

But we are more than our brands. We are a service-driven culture that believes in creating loyalty with both our guests and associates. Our core values guide us in everything we do: inclusivity, empathy, responsiveness, integrity, and teamwork. Larco Hospitality believes in providing exceptional work experiences for our employees and we don’t just value your talent; we value you as a whole person.

At Larco Hospitality, we inspire you to bring your very best every day.

**What we'll offer you**:
At Larco Hospitality, we provide a fun, safe and supportive work environment in a culture that values diversity and inclusion.
- Competitive compensation and a comprehensive, flexible benefits plan which includes health insurance, dental insurance, vision care, employee assistance program and more.
- Discounted hotel stays for you, your friends & family at Marriott and Hilton properties worldwide.
- Possibility for a hybrid work arrangement to enable you to live fully and balance home and work.
- A supportive, diverse, and inclusive environment for all that prioritizes understanding and integrating employees' unique perspectives and voices and that's committed to their mental and physical wellbeing.
- World-class service training program and job-specific training opportunities to empower life-long learning and to encourage employees to find the careers that are right for them.
- Organized committees and social activities throughout the year including appreciation weeks, annual holiday parties, team outings and more.
- Opportunity to make a lasting, positive impact through our brands' community programs: Marriott's Serve 360 and Hilton's Travel with Purpose.

**As the Cluster Revenue Coordinator, you will**:

- Ensures group blocks are entered in a timely fashion to property management system
- Modifies group block entry as needed
- Monitors group/airline inventory and releases unsold rooms as needed
- Ensures airline manifest is entered promptly - and appropriate billing is set up
- Ensures any unsold rooms are released from Air crew block
- IT reservations as needed
- Process advance payment on reservations as needed
- Ensures billing in place on all reservations requesting billing
- Prepares group files for front desk
- Rate maintenance - as needed
- Ensures confirmations are sent as requested
- Assists with TA commission verification as needed
- Ensures day files are kept up to date
- Ensures appropriate documentation is sent to Accounting
- Process all R&F and VIP requests
- Attends group pickup meeting
- Balances room inventory 1-14 days out
- All other duties assigned

**Qualifications**:

- Previous Revenue Management experience preferred
- Highly motivated, a self-starter and team player in a fast paced environment.
- Extremely well organized with superb attention to detail
- Professional, personable and conscientious

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday



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