Power Mobility Technician

6 months ago


North York, Canada Motion LP Full time

**Consider joining us as a Power Mobility Technician if**:
You are computer savvy and enjoy learning and working with different software. You find satisfaction in putting things together and figuring out how they work. Perhaps you already have an understanding of how powered vehicles are programed, but you're definitely interested in learning more. You are technically inclined and handy with power tools. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed.

**About Motion**:
Canadian-owned and operated, Motion is Canada’s leading full-service mobility and accessibility solutions provider and has served communities across Alberta, BC, Manitoba, Ontario, and Saskatchewan for more than 35 years through our network of 52 locations. Our knowledgeable and caring team of experts supports individuals and those who care for them by delivering solutions that make life accessible for everyone. Our products include wheelchairs, walkers, mobility scooters, power lift recliners, lifting devices, homecare and adjustable beds, bathroom safety items, and more. Whether our clients are 1 or 100, we have products to ensure the independence, mobility, and safety of clients of all ages.

**The role**:
The Power Mobility Technician is a unique role at Motion. Working out of the Toronto office, you will work exclusively with equipment that is part of the Centralized Equipment Pool (CEP). CEP is a recycling program that provides high technology equipment for individuals in Ontario. You will assemble, troubleshoot, and repair the various types of power wheelchair and seating components. You will also need to upload files and adjust programs on the wheelchairs to meet client needs.

**What’s in it for you**:
Growth opportunity. This is a chance to gain deep and practical insights into our industry, be involved in every aspect of what we do, and take ownership for your own success. You will learn the functionality and benefits of our products and services, and work in partnership with healthcare providers, clients, and your colleagues to ensure an exceptional client experience.

Impact. Every day provides a new opportunity to create a tangible impact on the lives of our clients. At Motion, you will find deep professional satisfaction knowing that your work matters to people in your community and beyond.

Professional development and networking. At Motion, we nurture a continuous learning and skills development environment. You will have:

- Access to our internal Learning Portal, where we have a vast library of training on our products and processes and professional development topics.
- The opportunity to work with industry leaders who will guide you on your journey and ensure you have the tools you need to succeed.
- The chance to attend industry events, including Motion’s own Rehab Expos, where you can network with vendors, occupational therapists, and your peers.

**How you will spend your days**:

- You will work with different manufacturer's mobility equipment to strip the chair down and rebuild it to work and function like a new chair.
- You will diagnose issues with the equipment and repair parts that are worn.
- You will audit orders to ensure the sales order matches the order form so the equipment can meet the goals of the client.
- You will learn the CEP recycling program - managing returns of CEP equipment and determining what needs to be done to each item in order to recycle and refurbish it.
- You will work with various vendor software programs to complete programming uploads to ensure chairs meet the required needs of the client.
- You will work with and maintain relationships with key manufacturer and vendor reps that support the products we supply to our clients.
- You will work closely with various internal departments and other locations across Ontario.
- Comprehensive training on all aspects of the role will be provided._

**What you bring**:

- You are proficient in Microsoft Office Suite, comfortable navigating databases, and can learn new software quickly.
- Ideally you've worked with power equipment before and are familiar with how programming works.
- You are organized and methodical with strong attention to detail.
- You have strong communication skills, both written and verbal.
- You have strong interpersonal skills and are able to build relationships with various personalities.
- You have experience in the healthcare and personal mobility device industry or are keen on building your career here.
- Additional must-have requirements:

- Ability to lift and maneuver up to 50lbs
- You have a clean criminal background check and are bondable.

**What we offer**:
At Motion, we are proud to provide our employees with the following competitive benefits and rewards package. We offer:

- Eligibility to a comprehensive benefits package
- RRSP/DPSP match program
- Maternity/parental leave top-up
- Employee Assistance Program and Employee P


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