Service Technician

6 months ago

North Bay, Canada CB Canada Full time

Hello, it's a new day and it's time to answer the call to elevate your career and make life accessible for all.

Our purpose is to make life accessible

Our compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe that providing people with comprehensive solutions empowers and fulfills us all.

Our role is to care

As we strive to expand our reach and the client base we care for, we are adding professionals to our teams who embody kindness, collaboration, and respect. If you want to help our clients experience their most vibrant lives while growing your career in a nurturing, learning-focused, and supportive environment - you will love being part of the Motion team.

The Service Technician Role

Our clients put their trust in Motion to ensure that their mobility devices are safe and functioning properly. Our service technicians serve our clients by providing on-site and in-home repair and set-up for mobility devices, including walkers, scooters, wheelchairs, and stair lifts.

  • Diagnose and repair. You will deliver, install and/or repair mobility equipment across North Bay and the surrounding area. This may include but is not limited to:
    • Assessing and troubleshooting issues clients may be having with their device
    • Repairing manual and power mobility devices in clients’ homes, at care facilities, and/or in-store
    • Repairing electrical systems within the mobility device
    • Program and set-up basic power and mobility equipment
    • Install and repair accessibility products and solutions in clients’ homes.  Examples include: home safety products, lifting devices and/or stairlifts.
  • Deliver an exceptional Motion customer service experience. Our service technicians are the face of our company, delivering outstanding experiences every day. Through honest, empathic, respectful, and friendly interactions with our clients you will build trusting relationships. You will ensure that their needs are met and that we meet our objective to make life accessible for everyone.
  • Be flexible and mobile. You will spend your days travelling to different sites, partner facilities, and clients’ homes within the region.

Who you are & what you bring:

This is an excellent position for someone with a mechanical background who is looking to do meaningful work. You’ll be a good fit if you have:

  • Experience working with your hands building or fixing machinery of any sort.  Great previous experience would be working as a mechanic, appliance repairs, or other technical repairs
  • Strong problem-solving skills and the ability to troubleshoot issues
  • A love for working with your hands and fixing things
  • Strong communication skills, customer service experience, and empathy for other people
  • An aptitude for technology and learning new systems
  • Knowledge of home medical equipment and assistive devices an asset
  • A willingness to learn and grow, and a passion for helping other people

Additional must have requirements.

  • Ability to lift up to fifty (50) pounds
  • A valid G class driver's license and clean driving record
  • A clean criminal background check
  • Availability to work until 7PM and Saturdays.

Motion Perks

  • Company vehicle
  • Company cell phone
  • Tools and comprehensive training provided
  • A fun and engaging work environment
  • Opportunities for career growth or lateral moves within the company
  • A great benefits package and RRSP options after 3 months

Why join? We are Motion

At Motion, we've undergone a cultural transformation, and we think that's exciting. With a strong reputation as experts in our field, we're turning inwards to foster a culture of belonging, giving, and strength. Joining us now is a chance to be part of that momentum, a chance to make an impact in people's lives, and help create a company environment you believe in.

Thank you for taking the time to consider joining us. If you want to be part of our team, express your interest here.

Motion is an equal opportunity employer. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please contact us.

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