Administrative Clerk

2 weeks ago

Brampton, Canada Canadian National Railway Full time

**Job Summary**

The OSM Ramp Clerk is responsible for various tasks associated with the Electronic Data Interchange (EDI) and intermodal operational activities.

**Major Responsibilities**
- Provide transactional service requirements to Operations
- Validate and perform ramping for Ports and Terminals
- Resolve and answer complex waybill and EDI problems or inquires from various parties
- Formulate office procedures

**Working Conditions**
- Standard working conditions in an office environment with a 24/7 work shift
- Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress

**Requirements**:

- Fluently bilingual both written and verbal (English and French)
- Qualified OSM Ramper*
- Training in Service Reliability Strategies (SRS) and procedures*
- Certified under “Transportation of Dangerous Goods regulation” (Level 2 - TO4202)*
- Completed the self-instruction module on the handling of dangerous goods*
- Make informed and timely decisions
- Display a customer-centric attitude
- Advanced knowledge of Microsoft Suite (Excel, PowerPoint, Word), AGS and SAP
- Must be proficient in typing, operate a computer terminal, and common office equipment
- Knowledge of transportation of dangerous goods regulations (TDG), dimensional loads regulations, applicable rules, tariffs and contracts of both carload and Intermodal shipments, including protection of all aspects of shipment movement information, Canada and USA Customs reporting, and revenue protection requirements*
- Knowledge of the Electronic Commerce industry standards
- Work without constant and direct supervision
- Navigate efficiently through EDI viewer
- The above requirements will be considered assets

**Training**

The incumbent receives 2 months on-the-job training without formal classroom training.
- This position is a unionized position. As such, pay and benefits are governed by the applicable collective agreement._

**About CN**

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

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