Current jobs related to Guest Services Representative-2 - Oshawa - JLL

  • Guest Service Representative

    3 months ago

    Oshawa, Canada JLL Full time

    JLL supports the Whole You, personally and professionally. JLL is seeking a dynamic individual for the role of Guest Services Representative. This is a part-time, fixed-term position and the position may require evening, weekend, and holiday availability.The Guest Services Representative must ensure every customer interaction is carried out in a...

  • Guest Services Representative-1

    3 months ago

    Oshawa, Canada JLL Full time

    JLL supports the Whole You, personally and professionally. Enthusiastically and consistently delivers on the Ivanhoe Cambridge mission of "Continually striving to surprise and engage the consumer and retailer by consistently delivering a superior customer experience." You must ensure every customer interaction is carried out in a professional, courteous and...

  • Residence Service Representative

    3 months ago

    Oshawa, Canada Campus Living Centres Full time

    **Note: This position is specifically for a Night Auditor** **Position Summary and Job Magnitude** The Residence Services Representative is responsible for maintaining guest satisfaction at all times. They must be able to listen and understand the needs of guests and deliver the appropriate level of service to meet their satisfaction. The Residence Services...

  • Guest Service Agent

    3 months ago

    Oshawa, Canada Courtyard by Marriott - Sunray hotels Full time

    Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Clear departures in computer system. Coordinate...

  • Guest Service Agent

    3 months ago

    Oshawa, Canada Courtyard by Marriott - Sunray hotels Full time

    Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match rate codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Clear departures in computer system. Coordinate...

  • Customer Service Representative

    4 days ago

    Oshawa, Ontario, Canada McDonald's Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesGreet guests and take orders in a friendly...

  • Customer Service Representative

    4 days ago

    Oshawa, Ontario, Canada McDonald's Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesGreet guests and take orders in a friendly...

  • Customer Service Representative

    2 weeks ago

    Oshawa, Ontario, Canada McDonald's Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesGreet and serve customers in a friendly and...

  • Night Audit

    1 month ago

    Oshawa, Canada Campus Living Centres Full time

    Career Opportunities with Campus Living CentresA great place to work.Night Audit - Residence Services RepresentativeThe Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and...

  • Night Audit

    1 month ago

    Oshawa, Canada Campus Living Centres Full time

    Career Opportunities with Campus Living CentresA great place to work.Night Audit - Residence Services RepresentativeThe Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and...

  • Customer Service Representative

    2 days ago

    Oshawa, Ontario, Canada McDonald's Full time

    About the RoleWe are seeking a talented individual to join our team as a Customer Service Representative at our new store opening in Winchester and Simcoe St. in late 2024. As a key member of our team, you will be responsible for providing exceptional guest experiences and ensuring that our customers receive the highest level of service.Key...

  • Customer Service Representative

    2 days ago

    Oshawa, Ontario, Canada McDonald's Full time

    About the RoleWe are seeking a talented individual to join our team as a Customer Service Representative at our new store opening in Winchester and Simcoe St. in late 2024. As a key member of our team, you will be responsible for providing exceptional guest experiences and ensuring that our customers receive the highest level of service.Key...

  • Guest Services Night Auditor

    3 days ago

    Oshawa, Canada Courtyard by Marriott - Sunray Group Hotels Full time

    We are seeking a detail-oriented and reliable Night Auditor to join our team. As a Night Auditor, you will be responsible for overseeing the nightly operations of our establishment, ensuring accuracy in financial transactions and exceptional guest service throughout the night. **Key Responsibilities**: - Prepare the daily night audit proceedings and system...

  • Guest Services Night Auditor

    3 months ago

    Oshawa, Canada Courtyard by Marriott - Sunray hotels Full time

    The Night Auditor will play a pivotal role as the primary client contact, ensuring effective delivery of product and services through liaison between sales and operation departments, contributing to guest retention through personalized service and execution of company and brand initiatives. Job Functions: **Responsibilities**: - Prepare the daily night...

  • Guest Service Agent

    3 months ago

    Oshawa, Canada Travelodge Oshawa Full time

    **Part - Time Front Desk Guest Services Agent** Availability must be flexible. Shifts can be in the morning hours (7am-3pm) and evening hours (3pm-11pm) Must be available to work Weekday evenings, Weekends, and on Holidays. Shift timings can vary depending on business needs. Hotel/Concierge front desk experience is required. Able to work in fast-paced...

  • Financial Service Representative

    2 weeks ago

    Oshawa, Ontario, Canada Momentum Financial Services Group Full time

    Financial Service Representative Financial Service Representative Momentum Financial Services Group is a top financial services provider in North America, with over 400 retail locations across Canada. We offer access to cash and related financial products to help customers achieve their financial goals. About the Role We are seeking a dynamic and...

  • Financial Service Representative

    1 week ago

    Oshawa, Ontario, Canada Momentum Financial Services Group Full time

    Financial Service RepresentativeFinancial Service Representative Momentum Financial Services Group is a top financial services provider in North America, with over 400 retail locations across Canada. We offer access to cash and related financial products to help customers achieve their financial goals. About the Role We are seeking a dynamic and driven...

  • Hospitality Server

    2 weeks ago

    Oshawa, Ontario, Canada Bulldog Pub and Grill Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Server to join our team at Bulldog Pub and Grill. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Key ResponsibilitiesCustomer ServiceAddress customer complaints or concerns in a professional and...

  • Customer Service Representative

    3 months ago

    Oshawa, Canada Stage Windows & Doors Full time

    Salary: Grow with us as a Customer Service Representative at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential...

  • Financial Services Representative

    1 week ago

    Oshawa, Ontario, Canada Momentum Financial Services Group Full time

    About the RoleMomentum Financial Services Group is seeking a highly motivated and results-driven Financial Services Representative to join our team. As a key member of our sales team, you will be responsible for promoting our financial products and services to meet the short- and long-term financial goals of our customers.Key ResponsibilitiesDeliver Results:...

Guest Services Representative-2

5 months ago

Oshawa, Canada JLL Full time

JLL supports the Whole You, personally and professionally.

Enthusiastically and consistently delivers on the Ivanhoe Cambridge mission of "Continually striving to surprise and engage the consumer and retailer by consistently delivering a superior customer experience." You must ensure every customer interaction is carried out in a professional, courteous and efficient manner.

WHAT YOU’LL BE DOING
Maintain a thorough knowledge of the shopping centre's services, amenities/facilities, stores/locations, promotional activities and comfort tools

Proactively seek opportunities to create memorable customer interactions assist customers and provide excellent service at Guest Services Kiosk

Interact with shoppers and retailers in a courteous and efficient manner

Sell shopping centre gift cards and balance sales to transactions;
Project a positive attitude over the telephone and in person;
Develop and maintain strong relationships with retailers and educate them about the centre's services

Assist guests by providing directions/information, answering questions, and performing other centre specific services

Maintain store knowledge about merchandise, price points, sales or special events to be able to offer gift or store suggestions based on the shopper's needs

Conduct all service functions of the Customer Relations/Guest Services

Assist the Marketing Director with promotional events in the areas of ballot distribution/collection/sorting, Gift with Purchase's, special event ticket sales, etc

Be aware of the centre's Crisis Management Manual and maintain a clear understanding of Guest Services role and areas of responsibility as outlined in the plan

Participates in special projects and assumes other duties and responsibilities as assigned

WHAT WE’RE LOOKING FOR
High school education

Previous customer service experience preferred

Positive attitude and a strong desire to provide excellent customer service

Must be able to effectively communicate with shoppers, retailers, centre Management, Service Providers and all of the shopping centre personnel

Must be able to work in a fast paced environment, with the ability to multi-task while maintaining a high level of professionalism

Strong written and oral communication skills, multilingual skills a plus

Conflict resolution/management skills

Must be friendly, approachable, proactive and solution focused;
Computer skills

Flexible and able to work weekends, days, nights and holidays

WHAT’S IN IT FOR YOU
Join an industry leader and shape the future of commercial real estate

Deep investment in cutting-edge technology to power your work

Comprehensive and competitive benefits plan

A supportive, caring and diverse work environment designed for your growth and well-being

If you are interested in this challenge, please submit your resume

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.