Guest Service Agent
5 months ago
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match rate codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone and switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns in our GXP system; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure cash at beginning and end of shift. Process all payment types, vouchers, paid-outs, charges, and provide change.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to Marriott standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Duty Managers.
Preferred Experience:
Hotel Front Desk - 1 year
**Job Type**: full time
**Salary**: $19.07 per hour
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed
Supplemental pay types:
- Overtime pay
**Experience**:
- Customer service: 1 year (required)
- Hotel: 1 year (preferred)
Work Location: In person
-
Guest Service Agent
2 weeks ago
Oshawa, Canada Courtyard by Marriott - Sunray hotels Full time**Job Summary**: We are seeking an enthusiastic and customer-focused Front Desk Guest Service Agent to join our team. In this role, you will serve as the hotel’s first point of contact for all guests and play a critical role in creating a welcoming environment. Your main responsibilities will include assisting guests with reservations, check-ins, and...
-
Guest Service Agent
5 months ago
Oshawa, Canada Courtyard by Marriott - Sunray hotels Full timeProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Clear departures in computer system. Coordinate...
-
Guest Services Night Auditor
2 months ago
Oshawa, Canada Courtyard by Marriott - Sunray Group Hotels Full timeWe are seeking a detail-oriented and reliable Night Auditor to join our team. As a Night Auditor, you will be responsible for overseeing the nightly operations of our establishment, ensuring accuracy in financial transactions and exceptional guest service throughout the night. **Key Responsibilities**: - Prepare the daily night audit proceedings and system...
-
Front Desk Agent
5 months ago
Oshawa, Canada Best Western Plus Durham Hotel Oshawa Full timeJob Overview The Best Western Plus Durham Hotel & Conference Centre. is a leading hotel in our in the region. We're proud to announce that we are now hiring a Front Desk Agent to help us keep growing. If you're excited to be part of a winning team, this is a perfect place to get ahead. Responsibilities for Front Desk Agent: - Check guests in and out of...
-
Guest Service Representative
5 months ago
Oshawa, Canada JLL Full timeJLL supports the Whole You, personally and professionally. JLL is seeking a dynamic individual for the role of Guest Services Representative. This is a part-time, fixed-term position and the position may require evening, weekend, and holiday availability.The Guest Services Representative must ensure every customer interaction is carried out in a...
-
Sales Representative
6 months ago
Oshawa, Canada Tammy Segriff - Desjardins Insurance Agent Full time**Insurance Account Representative - Desjardins Agent Team Member**: **Location**: Type: Full Time & Part Time Positions Available **Position Overview**: A successful Desjardins Agent is seeking a qualified professional to join a winning team for the role of Insurance Account Representative - Desjardins Agent Team Member. Ideally, you are an energetic...
-
Insurance Account Representative
1 month ago
Oshawa, Ontario, Canada Tammy Segriff - Desjardins Insurance Agent Full timeInsurance Account Representative - Desjardins Agent Team Member PositionPosition Overview:A successful Desjardins Agent is seeking a qualified professional to join a winning team for the role of Insurance Account Representative - Desjardins Agent Team Member. Ideally, you are an energetic professional interested in helping our business grow through...
-
Sales Representative
6 months ago
Oshawa, Canada Tammy Segriff - Desjardins Insurance Agent Full timeInsurance Account Representative - Desjardins Agent Team Member Location: Type: Full Time & Part Time Positions AvailablePosition Overview:A successful Desjardins Agent is seeking a qualified professional to join a winning team for the role of Insurance Account Representative - Desjardins Agent Team Member. Ideally, you are an energetic professional...
-
Desjardins Insurance Account Manager
2 weeks ago
Oshawa, Ontario, Canada Tammy Segriff - Desjardins Insurance Agent Full timeOverview:A successful Desjardins Agent is seeking a qualified professional to join a winning team for the role of Insurance Account Representative.Key Responsibilities:Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Provide prompt, accurate, and friendly customer service, responding to inquiries...
-
Insurance Account Representative
4 weeks ago
Oshawa, Ontario, Canada Tammy Segriff - Desjardins Insurance Agent Full timeInsurance Account Representative RoleA successful Desjardins Agent is seeking a qualified professional to join a winning team for the role of Insurance Account Representative. Ideally, you are an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.Responsibilities:Develop leads,...
-
Insurance Account Representative
1 week ago
Oshawa, Ontario, Canada Tammy Segriff - Desjardins Insurance Agent Full timeCompany Overview:Tammy Segriff - Desjardins Insurance Agent is a leading insurance agency dedicated to providing exceptional customer service and innovative solutions. We are seeking a highly motivated and results-driven Insurance Account Representative to join our team.Salary: $60,000 - $80,000 per year, depending on experienceJob Description:We are looking...
-
Insurance Account Representative
1 month ago
Oshawa, Ontario, Canada Dan Piedimonte - Desjardins Insurance Agent Full timeInsurance Sales Agent OpportunityAt Dan Piedimonte - Desjardins Insurance Agent, we are seeking a highly motivated and results-driven Insurance Sales Agent to join our team. As a key member of our team, you will be responsible for developing leads, scheduling appointments, and identifying customer needs to market appropriate products and services.Key...
-
Guest Services Representative-1
6 months ago
Oshawa, Canada JLL Full timeJLL supports the Whole You, personally and professionally. Enthusiastically and consistently delivers on the Ivanhoe Cambridge mission of "Continually striving to surprise and engage the consumer and retailer by consistently delivering a superior customer experience." You must ensure every customer interaction is carried out in a professional, courteous and...
-
Guest Services Representative-2
5 months ago
Oshawa, Canada JLL Full timeJLL supports the Whole You, personally and professionally. Enthusiastically and consistently delivers on the Ivanhoe Cambridge mission of "Continually striving to surprise and engage the consumer and retailer by consistently delivering a superior customer experience." You must ensure every customer interaction is carried out in a professional, courteous and...
-
Insurance Sales Professional
3 weeks ago
Oshawa, Ontario, Canada Dan Piedimonte - Desjardins Insurance Agent Full timeFull-Time Insurance Sales RoleAt Dan Piedimonte - Desjardins Insurance Agent, we seek a qualified professional to join our team as a Full-Time Insurance Sales Agent. We are looking for an energetic professional interested in helping our business grow through customer-focused conversations and remarkable service.Key Responsibilities:Develop new business...
-
Insurance Advisor
1 month ago
Oshawa, Ontario, Canada Dan Piedimonte - Desjardins Insurance Agent Full timeJob Title: Licensed Insurance AdvisorAt Dan Piedimonte - Desjardins Insurance Agent, we are seeking a highly motivated and customer-focused Licensed Insurance Advisor to join our team.Job Summary:The successful candidate will be responsible for providing personalized advice and exceptional client service to our customers, identifying their insurance needs,...
-
Part-time Receptionist/guest Services Administrator
3 months ago
Oshawa, Canada Massage Addict Oshawa Full time**Currently need someone with a flexible schedule.** **MUST HAVE AT LEAST 1 YEAR OF EXPERIENCE WORKING IN A CANADIAN MASSAGE/PHYSIO/CHIROPRACTIC CLINIC AND BE FAMILIAR WITH INSURANCE PORTALS/SUBMISSIONS.** **Guest Services Administrator Job Description** **Classification**:Reception (guest service, general administrative duties, light-duty...
-
Licensed Insurance Advisor
3 weeks ago
Oshawa, Ontario, Canada Dan Piedimonte - Desjardins Insurance Agent Full timeRole OverviewAs a Property & Casualty Insurance Advisor with Dan Piedimonte - Desjardins Insurance Agent, your primary focus will be on providing personalized client experiences and focused advice to the personal and commercial market in Pickering and surrounding areas.You will be responsible for developing leads, scheduling appointments, identifying...
-
Insurance Career Opportunity in Ontario
7 days ago
Oshawa, Ontario, Canada Dan Piedimonte - Desjardins Insurance Agent Full timeCompany OverviewDan Piedimonte - Desjardins Insurance Agent is a dynamic and successful team looking for a highly motivated professional to join our winning team as an Insurance Account Representative.SalaryThe estimated annual salary range for this full-time, permanent role is $40,000 - $80,000, plus commission and bonus opportunities.Job DescriptionWe are...
-
B2c Sales Agent
5 months ago
Oshawa, Canada Centennial Windows & Doors Full time**Are you a top performing salesperson, looking for an amazing opportunity?** **We generate the leads; you close the sales. Work directly with the homeowner, matching their needs with the benefits of our industry leading, award-winning products.** **Top sales agents last year made over $250,000.** Due to continued growth, we are currently looking for B2C...