Band 2 - Arbitrator

3 weeks ago

Abbotsford, Canada BC Public Service Full time

Posting Title- BAND 2 - Arbitrator- Position Classification- Band 2- Union- N/A- Location- Abbotsford, BC V2S 1H4 CA
- Campbell River, BC V9W 6Y7 CA
- Clearwater, BC V0E1N0 CA
- Cranbrook, BC V1C 7G5 CA
- Fort St John, BC V1J6M7 CA
- Hope, BC V0X 1L0 CA
- Kamloops, BC V2H 1B7 CA
- Kelowna, BC V1Z 2S9 CA
- Merritt, BC V1K 1B8 CA
- Multiple Locations, BC CA (Primary)
- Nanaimo, BC V9T 6L8 CA
- Nelson, BC V1L 6K1 CA
- Prince George, BC V2N4P7 CA
- Surrey, BC V4P 1M5 CA
- Vancouver, BC V6B 0N8 CA
- Victoria, BC V9B 6X2 CA
- Williams Lake, BC V2G 5M1 CA- Salary Range- $69,600.00 - $98,399.97 annually- Close Date- 1/30/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Ministry of Housing- Ministry Branch / Division- Residential Tenancy Branch- Job Summary**Combine your communication and critical thinking skills in this challenging role**

The Residential Tenancy Branch is part of the Office of Housing and Construction Standards in the Ministry of Housing. The Branch promotes successful tenancies by providing high-quality, plain language information to landlords and tenants about their rights and responsibilities and by delivering timely, neutral dispute resolution services to landlords and tenants

Reporting to the Manager, Dispute Resolution, the arbitrator works in a dynamic and often highly volatile environment and must use a high level of discretion and judgment. In all cases, the arbitrator must remain neutral throughout the adjudication process.

The **Arbitrator** is responsible for providing landlords and tenants with an orderly, timely, and effective dispute resolution. The arbitrator conducts hearings in a respectful and effective manner and provides clear, concise and well-reasoned written decisions within established time limits. The arbitrator may also encourage settlements between landlords and tenants.

The work requires independent decision-making combined with the ability to diffuse volatile situations and deal effectively with emotionally charged individuals while focusing on fair outcomes. The arbitrator works in a high volume, demanding and fast-paced environment and must be able to respond promptly to changing priorities and deadlines.

Arbitrators make decisions having considerable long-term impact on the citizens of British Columbia and deliver significant services with ministry-wide implications: deciding whether tenancies must end; ordering landlords or tenants to comply with legislation; and making monetary awards up to $35,000 (a limit statutorily aligned with the Provincial Court, Small Claims Act limit). Orders of possession are enforceable in the BC Supreme court. Monetary orders are enforceable in the BC Provincial Court. An arbitrator is responsible for delivering clear and well-reasoned decisions for each dispute or review consideration within the 30 days prescribed by statute. Often an arbitrator must make and deliver their written decision within hours of the hearing, in order to end or maintain a tenancy relationship.

Our Dispute Resolution Team is an engaged team of highly efficient, knowledgeable, supportive and positive professionals who provide timely, consistent, effective dispute resolution services. We embody best practices, continuous learning, and a culture of continuous and measurable improvement.

As an Arbitrator, you focus on high quality service delivery providing landlords and tenants with an orderly, timely, and effective dispute resolution process. You conduct a high volume of teleconference hearings and occasional face-to-face hearings in a respectful and effective manner and provide clear, concise, and well-reasoned written decisions within established time limits.

**Job Requirements**:
**Education & Experience**
- University degree in public administration, humanities, political science, law, related field or equivalent.* OR
- An equivalent combination of education and relevant experience may be considered.
- 3 years of combined recent professional experience in all of the following:

- Responding to complex legal or public policy issues in written format by providing reports and briefing notes to senior decision makers or decisions to citizens and corporations;
- Effectively using verbal communication skills to direct adversarial legal proceedings or public meetings involving numerous parties with opposing views.
- Work in a virtual environment
- Occasional travel is required
- Often must work with angry or distressed clients

**About this Position**:
There are 9 Positions available - The expecting starting salary for this position is $78,108.22 annually..

Remote work is allowed, this position can work up to full time from their home as per the telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a fulsome list of locations.

This position is excluded from union membership.

An eligibility list may be established to fill future temporary and

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