Account Manager

2 months ago

Greater Sudbury, Canada Gallagher Full time

Arthur J. Gallagher & Co., one of the world's largest insurance brokers, provides a full range of retail and wholesale property/casualty (P/C) brokerage and alternative risk transfer services globally, as well as employee benefit brokerage, consulting, and actuarial services in the United States. We also offer claims and information management, risk control consulting, and appraisal services to clients around the world.

Poised for aggressive growth, there has never been a better time to be part of the Gallagher team. There is a difference at Gallagher. That difference is our people, who are fueled by teamwork, responsiveness and doing the right thing simply because it is the right thing. For talented individuals driven to excel, Arthur J. Gallagher & Co. is an exciting opportunity to launch or further develop a career that is personally and financially rewarding. We believe that you, too, can make a difference here and contribute to our future.

**The Opportunity**

We are searching for an **Account Manager - Group Benefits **who will work in our Toronto. As the Account Manager, you will be responsible for the day-to-day account management of assigned client accounts. Our approach is warm and our relationships are everything with these client groups

**Key Responsibilities**
- Support the sales function and work collaboratively with the local Producer and Client Service team on an assigned block of clients
- Act as first line of contact with clients when Producer is not available
- Analyze reports and renewals for clients
- Create sales presentations to aid Producer and deliver effective presentations to clients
- Trigger and track all required client meetings within assigned region by working within the processes and systems of the administrative support team.
- Prepare client meeting files
- Log and ensure completion of all post meeting actions to the Client Service team in required timeframe
- Stay current on all changes in the industry
- Act as implementation lead on assigned block of clients
- Ongoing team problem solving with other branch account managers
- Maintain and strengthen client relationships and have client retention responsibility
- Maintain client information in Customer Relation Management System
- Identify, improve, and develop systems and processes whenever possible

**Qualifications and Skills**
- Post-secondary graduate from an accredited college or university degree or a minimum of 1 year of relevant experience.
- LLQP and CEBS are considered strong assets
- Exceptional critical thinking; ability to identify optimal solutions for clients and mitigate possible risks
- Good judgement to quickly determine and prioritize key issues
- Highly proficient in Microsoft Word, Microsoft Excel and Microsoft PowerPoint
- Ability to work in a team environment and demonstrate ownership of actions
- Excellent organizational skills
- Pleasant and professional communication skills (verbal and written)
- Positive attitude with a desire to grow and learn
- Ability to deliver high quality work in a timely manner
- Occasional travel required outside of the assigned region

Founded on the cornerstones of integrity, innovation, partnership, and empathy, Gallagher Canada has built its legacy one success at a time. With a strong history and a forward-thinking future, we continue on the quest to become the leading brokerage and consulting firm in Canada.
- We are an equal opportunity employer which values diversity in the workplace and are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for anyone taking part in all aspects of the selection process._

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