General Manager

1 month ago

Gananoque, Canada Hilton Technologies Full time

General Manager - Franchise

**Job Requirements
**As the General Manager of Tru by Hilton, you will lead the hotel's operations, ensuring exceptional guest experiences and maximizing profitability. You will oversee all aspects of the hotel, including guest services, sales and marketing, staff management, and financial performance.

**Key Responsibilities**:

- ** Leadership**: Manage and motivate the hotel team to deliver high levels of guest service. Foster a positive work environment and promote teamwork.
- ** Guest Experience**: Ensure that all guests receive outstanding service. Address guest concerns promptly and effectively.
- ** Operations Management**: Oversee daily operations, including front desk, housekeeping, maintenance, and food and beverage services. Implement and maintain Hilton brand standards.
- ** Financial Performance**: Prepare and manage the hotel budget, monitor financial performance, and implement cost-control measures to achieve revenue targets.
- ** Sales & Marketing**: Develop and execute marketing strategies to drive occupancy and revenue. Build relationships with local businesses and community organizations.
- ** Staff Development**: Recruit, train, and evaluate staff performance. Encourage ongoing training and professional development.
- ** Compliance**: Ensure the hotel complies with health and safety regulations, as well as Hilton policies and procedures.

**Work Experience
***Qualifications**:

- Bachelor's degree in Hospitality Management or related field preferred.
- Minimum 2 years of experience in hotel management, with a focus on limited-service hotels.
- Strong leadership, communication, and organizational skills.
- Proven track record of achieving financial targets and guest satisfaction goals.
- Knowledge of hotel management software and Microsoft Office Suite.

**Benefits
***What We Offer**:

- Competitive salary and benefits package.
- Opportunities for career advancement within the Hilton family.
- A supportive and dynamic work environment.

If you are passionate about hospitality and ready to lead a vibrant team, we want to hear from you
**Disclaimer**
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

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