Experiential Learning Specialist

7 months ago

Coquitlam, Canada Douglas College Full time

**Work Arrangements**What Douglas Offers**

DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best colleges even better.

**The Role**
- To provide technical, procedural, and logístical daily operational support in the development and utilization of lab and simulation resources to students and faculty in the Faculty of Health Sciences programs, working in the Simulation Laboratories, Simulation Suites, Home Health Labs and Therapeutic Communication Suites. Delivers exception service to all stakeholder groups (internal and external). This position reports to the Manager, Experiential Learning Operations, Health Sciences.**Responsibilities**

**1.** **Provides organizational operations support to staff, faculty, students, administrators, and external stakeholders for the Simulation Laboratories, Simulation Suites, Home Health Labs and Therapeutic Communication Suites.**
- a. Provides communication and feedback to the Manager on facility, technology, equipment, operational and other needs identified for overall maintenance and program functioning to ensure the proper functioning of all labs and simulation suites for programming to happen and to stay updated on new materials and equipment requested/required in the of the Health Sciences Simulation Centre;
b. Ensures that the Simulation Laboratories, Simulation Suites and Home Health Labs are safe and clean by reviewing the rooms on a daily basis, ensuring hospital beds are made, manikins are in chairs or on the bed, no equipment is left in hazardous ways, and sharp tools/objects are properly dispose of;
c. Prepares Simulation Laboratory room divider schedule for each semester and consults with Facilities to ensure the schedule is received and assigned to the Building Support Workers;
d. Collaborates with the Administrative Assistant and the Program Support and Services Specialist in scheduling and coordinating the use of the Simulation Laboratories, Simulation Suites, Home Health Labs and Therapeutic Communication Suites;
e. Provides information and answers questions from external stakeholders running simulations in the Health Sciences Simulation Centre, faculty with technical questions about their lab or simulation preparation/set up, as well as external vendors;
f. Manages difficult conversations with faculty and students in resolving complex issues, questions, or scheduling conflicts;
g. Maintains an inventory of equipment loans and returns to students and faculty and follows up on outstanding items;
h. Maintains an inventory of supplies and equipment including an ongoing summary of consumable supplies costs, restocks all incoming supplies and equipment from purchasing orders;
i. Develops an ongoing accurate supplies order and a list of capital equipment requests that support the changing demands of lab, simulation, student practice and learning;
j. Reviews the use of equipment or resources for analysis in the Health Sciences Simulation Centre for future programming and purchasing decisions;
k. Liaises with Purchasing in regards to supply purchase process, including completing, submitting and reviewing orders and arranging of yearly preventative maintenance of lab and simulation resources and equipment.
- **2. Ensures effective technical operations for the Simulation Laboratories, Simulation Suites, Home Health Labs and Therapeutic Communication Suites.**
- a. Tests the medical equipment to ensure it is in working order and identifying any arising issues that may require repair;
b. Performs minor repairs and troubleshooting to simulation resources and equipment, as specified by manufacturer, including replacing any broken machine parts as well requesting purchase of new parts as necessary;
c. Coordinates and supports external vendors with complex repairs and troubleshooting of the simulators, task trainers and other specialized equipment;
d. Maintains the MediaSite scheduling system and inventory for FHS programs to ensure all mediasite links are created for faculty and are in the correct folders;
e. Archives all MediaSite after each semester is complete;
f. Consults with the Education Technology Coordinator on MediaSite site related issues that are not solvable and require external repair by the vendor;
g. Liaises and consults with CEIT staff in relation to use, training and maintenance of the MediaSite system and interrelated technologies to ensure they are always up to date with new upgrades/versions of MediaSite;
h. Makes changes to existing manuals in the Sim Centre on Mediasite when upgrades or changes take place through CEIT.
- **3. Provides assistance to students and faculty by preparing labs and simulations

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