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Treatment Coordinator
2 months ago
**About Us**:
iSmile Dental is a patient-centered dental clinic in Langley, dedicated to providing exceptional dental care and creating a welcoming environment for our patients. We pride ourselves on quality treatment, personalized care, and fostering strong patient relationships. We're seeking a highly experienced Dental Treatment Coordinator to join our team and help support our mission.
**Position Overview**:
The Dental Treatment Coordinator will play a critical role in supporting our patients and team by managing treatment planning, scheduling, and patient follow-up. This role offers partial remote work flexibility.
**Key Responsibilities**:
- Call and follow up with new leads, guiding them through treatment options and booking appointments.
- Search for upcoming treatments and recalls in our system to ensure patient follow-ups and scheduling.
- Understand various dental procedures to discuss treatment plans with patients confidently and answer related questions.
- Collaborate with the dental team to optimize patient scheduling and treatment timelines.
**Qualifications**:
- Minimum of 5 years of experience in a dental office setting.
- Strong understanding of dental procedures and terminology.
- Ability to confidently communicate with patients, schedule appointments, and manage follow-up calls.
- Experience with OpenDental software is a plus.
- Excellent communication and organizational skills.
- Self-motivated with the ability to work independently, with some flexibility for remote work.
**Job Type**: Part-time
Pay: $25.00-$35.00 per hour
Expected hours: 5 - 10 per week
**Benefits**:
- On-site parking
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
**Experience**:
- Dental office experience: 5 years (required)
- Electronic medical records: 5 years (required)
- Office experience: 3 years (required)
Work Location: Hybrid remote in Langley, BC V2Y 1N1
