Medical Office Assistant

6 months ago


Winnipeg, Canada GEM Clinic Full time

**Position: Medical Administrative Assistant**

**Hours: Monday to Friday, 40 hours/week, 8:00 AM - 4:30 PM, with possible occasional weekends and a weekly overtime rotation (evenings - late shift)**

**Educational Requirements: University undergraduate degree in science preferred and/or a diploma in Medical Office Assistant and experience working in a medical clinic.**

**Our office uses Electronic Medical Records; strong computer skills are required.**

We are searching for an energetic, team-oriented, positive assistant with excellent communication skills, an eye for detail, a high degree of common sense, integrity, and a compassionate nature to join our team Background in ophthalmology or optometry is an asset, but not required. A willingness to learn and study will be required as well.

Our employee incentive package includes excellent health benefits, 3 weeks holiday time, and optional participation in a group RRSP plan, all available after a 6-month probation period. Full training will be provided upon hiring.

**Please, no out-of-country submissions.**

**Statement of Duties**

**Main Duties Include**:

- Greeting and registering arriving patients in a prompt, pleasant and helpful manner
- Verifying and updating patient information and data on the patient’s electronic medical record (EMR)
- Booking, coordinating and rescheduling patient appointments
- Responding to incoming calls, relaying messages, communicating general clinic information and responding to emergency calls according to established procedures
- Maintaining patient confidentiality
- Performing daily opening and closing office procedures as assigned
- Collecting payment from patients for non-insured services and providing receipts
- Faxing referrals and requests for diagnostic testing as requested by physician
- Assisting the surgical coordinator by booking, coordinating, and scheduling surgeries, pre-op and post-op appointments
- Counselling patients on lenses as needed and taking payment for non-insured lenses
- Acquiring all necessary surgical documents from patients
- Creating surgery charts for surgeons

**Job Types**: Full-time, Permanent

**Salary**: From $18.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

Work Location: In person



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