Medical Office Assistant
6 months ago
Our thriving clinical practice needs a highly
**Job Duties**
- Greeting patients with enthusiasm and a positive attitude;
- Responding to inquiries by patients, prospective patients, and visitors in a courteous manner;
- New patient registration, checking in/out patients of our office including validating health cards;
- Scheduling, coordinating and confirming patient appointments, tests, referrals and procedures;
- Updating and maintaining electronic medical records (EMR) with all test results, clinical notes, demographics etc;
- Responding to all telephone inquiries and messages from patients;
- Management of billing for procedures and patients not covered;
- Ensuring all exam rooms are clean after each patient, and checked regularly for cleanliness and adequately stocked supplies;
- Ensuring all patients and visitors are receiving the utmost care and quality service as they deserve;
- Participating in other miscellaneous administrative duties as assigned as well as ordering supplies as needed;
- Working collaboratively with other administrative support staff;
- Occasionally required to cover affiliate clinic in the area
**Qualifications and Skills**
- High attention to detail and accuracy
- Excellent interpersonal and communication skills (oral and written)
- Completion of a College-accredited medical secretary or medical office administration program AND/OR equivalent work experience in medical office administration
- Demonstrates exemplary work performance and attendance record
- Personable with excellent communication skills
- Positive work ethic and superior professionalism with ability to maintain confidentiality
- Excellent time management, organizational and self-planning skills
- Proficient in English, additional languages are a bonus
- Proficient with medical terminology
- Experience using EMR is an asset
**Job Types**: Full-time, Permanent
Hourly: $21/hour
**Job Types**: Full-time, Permanent
**Salary**: From $21.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Medical Receptionist: 1 year (required)
Licence/Certification:
- Medical Offce Assistant Certificate (required)
Work Location: In person
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