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Technician I

4 months ago

Richmond Hill, Canada City of Richmond Hill Full time

Posting Id- 1867- Department- Library- Location- RHPL - Central- Schedule- Monday, 9:30am-5:30pm Tuesday, 1-9pm Wednesday, 1-9pm Thursday, 9:30am-5:30pm Friday (every other week), 9:30am-6:30pm Saturday (every other week), 10am-5pm- Employee Group- PT Regular- Rate of Pay- $31.19 - $31.19 Hourly- Job Type- Part Time - Contract- Contract Length/End Date- 4 months- Replacement/New Position- Replacement- Posting Type- Internal and External- Posting Date- 01/13/2023- Application Deadline- 01/27/2023**SUMMARY**

In a manner consistent with Richmond Hill Public Library’s overall vision and purpose, provides in-depth children’s reference, information and reader’s advisory service. Responsible for planning and executing programs for children and their families within a team environment. Possesses an excellent knowledge of technology. Delivers excellent customer service in a culture of values.

**TYPICAL DUTIES AND RESPONSIBILITIES**
- Supports a welcoming library environment.
- Assists with outreach initiatives within the community and participates in activities designed to stimulate use of the library’s resources through schools and other agencies which serve children and their families.
- Plans, prepares and delivers programs as assigned, including book clubs, database workshops and daycare outreach.
- Demonstrates knowledge of technology including social media, creation of educational presentations, website content creation.
- Participates on committees and interdepartmental teams, and attends relevant meetings, workshops and courses as required.
- Responsible for observing and following all established occupational health and safety procedures, to be aware of hazards in the workplace and preventative measures taken. Takes an active part in protecting oneself, fellow staff members and library property by reporting all hazardous conditions and unsafe work procedures. Adheres to the Employee Health and Safety Manual and to the Richmond Hill Public Library Health and Safety Policy.
- Performs other related duties as assigned.

**ESSENTIAL REQUIREMENTS**
- Ability to work flexible hours, including evenings and weekends
- Library Techniques Diploma
- Minimum of two years relevant experience, applicable to the public library environment, including delivery of children’s story times and children’s programs.

**ABILITIES, SKILLS AND KNOWLEDGE REQUIREMENTS**
- Commitment to superior customer service
- Analytical and problem solving skills
- Ability to provide superior reference and information service to a wide range of library users in a busy automated environment.
- Demonstrated ability to plan, develop and implement programming, particularly children’s programming.
- Demonstrated excellent communication skills, both oral and written, and interpersonal skills, including the ability to:

- Communicate in a highly effective manner with a full range of customers
- Instruct and assist customers with use of self-services, including supporting technologies
- Ability to problem solve and resolve conflict effectively
- Ability to work effectively and cooperatively in a team environment.
- Excellent knowledge of electronic resources, website content development, social media and information literacy
- Ability to work effectively and cooperatively in a team environment
- Knowledge of, and experience in use of applicable library information systems
- Strong working knowledge of Windows software and strong word processing skills, as well as a minimum typing speed of 35 w.p.m.

**ASSETS**
- Early Childhood Education or other related courses
- Experience in a unionized and diverse environment

**WORKPLACE ENVIRONMENT**
- Works in a fast-paced environment and a culture based on values, teamwork, collaboration and technology
- Work at any Richmond Hill Public Library Board location or offsite as necessary

**About Richmond Hill Public Library**

Richmond Hill Public Library is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.

This position may be relocated to another location in the future to meet service needs for the community. All applicants should understand that the ability to work at any library location is a requirement of this position.

Please note, to be considered for a career opportunity at the City of Richmond Hill you must have received the full series of a COVID-19 vaccine approved by Health Canada (or the World Health Organization). You may also be required to receive any COVID-19 boosters recommended by public health authorities. The City of Richmond Hill will consider cases requiring accommodation as stipulated by relevant employment standards legislation or regulation and/or the Ontario Human Rights Code.

The Library will require a current _Vulnerable Sector Screening_ from the successful applicant as a condition of employment.