Inspection Technician I

5 months ago

Richmond Hill, Canada Olympus Corporation of the Americas Full time

**Workplace Flexibility**:Onsite**

Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.

**Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.**

**Our Purpose is to make people’s lives healthier, safer, and more fulfilling.**

**Our Core Values are reflected in all we do**: _Integrity - Empathy - Agility - Unity - Long-Term View_

We deliver on our purpose and our core values by staying **True to Life.**

Under direction of the Estimation Supervisor, Inspection Technician shall evaluate, troubleshoot, disassemble, assemble, repair and/or inspect Endoscopes to assure proper function. Uses a variety of small hand tools and test equipment to make repairs and facilitate disassembly and reassembly. Completes and maintains accurate service records both electronically and manually. Ensures that safe work practices are employed by observing guidelines established or enforced by Olympus. May be assigned to support business needs by working in other areas outside their primary responsibility. Proactively participates in the quality systems, quality improvement and “5S” programs as directed by the Estimation Supervisor. Maintains confidentiality of documents and processes. He/she is responsible to ensure that all repairs are completed within Mission Critical timelines and ensure the most productive use of the technician’s time. This position will impact on customer satisfaction and help create customers for life. Inspection Technician must accomplish these objectives while maintaining a clean, well-organized work environment. The Technician will be expected to maintain acceptable standards for attendance and punctuality, and as a condition of employment, work overtime as needed.

**Job Duties**:

- Work in the Inspection Team to inspect and document all incoming and outgoing medical repairs and loaners to ensure they meet our standards.
- Perform advanced diagnostics on the products using small hand tools and soldering for accurate inspection result.
- Ensure the inspection is conducted in accordance with ES-WEB instructions.
- Create Estimates using Datasweep, assigning Labor codes for Major and/or Minor repairs.
- Maintain and improve productivity level to achieve daily/monthly Key Performance Indicator (KPI).
- Meet 5S Standard.
- Understanding of DMN (Discrepant Material Notice) process for repair failures.
- Participate and Support in training, as needed, to enhance product knowledge and awareness of Quality Management Systems.
- Support and creation of Non-Conformance Report and Corrective Action Preventative Action.
- May recommend changes in work instructions and standards to improve process efficiency and effectiveness.
- Adheres to all company policies, procedures, SOPs (Standard Operating Procedures) and WIs (Work Instructions).
- Understand and meet TSGG (Technical Service Global Guidelines) requirement.
- Support all other groups in the Service and Repair department as needed.
- Perform all other essential duties as directed.

**Job Qualifications**:
**Required**:

- High school diploma required.
- A graduate of a community college (1-2 year program) with a technology concentration preferred.
- Experience in technical repairs with mechanical and/or electronic equipment preferred.

**Preferred**:

- Effective and timely communication both oral and written.
- Must have good interpersonal skills.
- Must have knowledge of Microsoft Office and proficiency with other software programs.
- Able to perform required duties with minimum supervision.
- Knowledge of Health Canada regulations desirable.

**Why join Olympus?**

**_
Here, people matter—our health, our happiness, and our lives._**
- Competitive salaries and annual bonus program
- Comprehensive medical benefits and pension plan
- Tuition reimbursement
- Free virtual live and on-demand wellness classes
- Work-life balance supportive culture with hybrid and remote roles
- Parental Leave and Adoption Assistance
- Diversity & Inclusion Programs including Colleague Affinity Networks

**About us**:
Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and mínimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

**Olympus is dedicated to building a diverse, inclusive and authentic workplace**

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

**_
Let’s realize your potential, together._**

Olympus embraces diversity and inclusion. As an Equal Opportunity Employer, our policies as well as our values

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