Representative Rehab Customer Service-ft

3 months ago

Dartmouth, Canada Lawtons Full time

**Requisition ID**:179734

**Career Group**:Pharmacy Careers

**Job Category**:Retail - Front End

**Travel Requirements**:0 - 10%

**Job Type**:Full-Time

**Country**:Canada (CA)

**Province**:Nova Scotia

**City**:Dartmouth

**Location**:884 Westphal Lawtons

**Postal Code**:B2X 1R5

Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

**A**ll **career opportunities will be open a minimum of 5 business days from the date of posting.

**Ready to Make an impact?**:
The Rehab Customer Service Representitive is responsible to provide administrative and clerical shared service support to members of the Rehab team. The Representative is accountable for timely and accurate data entry for billing, accounts receivables, invoicing, rentals and customer accounts. Thr Representative will also prepare quotes and assessments and will provide exceptional customer service to walk in or phone in clients. Actively contributes to a positive and productive working environment.

**Here’s where you’ll be focusing**:

- Coordinate Rental Requests
- Manage incoming phone calls
- Create invoices for payment, research product SKU’s
- Oversee Accounts Receivable process
- Review Age Trial Reports
- Review and resubmit weekly resubmissions
- Coordinate Rental Requests
- Manage rental inventory
- Process transfers
- Prepare quotes
- Consult with clients and clinicians
- Adhere to and implement all applicable company standards
- Other duties as required

**What you have to offer**:

- Working knowledge of Chainware
- High school diploma
- Knowledge of rehab products
- Industry knowledge of billing procedures
- May be required to lift up to 22 lbs
- Sitting for long periods of time, but may involve walking or standing for brief periods of time
- Using a computer keyboard and mouse for long periods of time
- Travel may be required

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

While all responses are appreciated only those being considered for interviews will be acknowledged.

**We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.

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