Strategic Operations Manager, New Verticals

3 weeks ago


Toronto, Canada Uber Full time

**About the Role**:
You will work cross-functionally with other teams (i.e. Support, Operations, Sales, Product, Marketing, Legal) to lead high impact initiatives that can scale new lines of business across the US & Canada while offering ownership and autonomy over your work as we exponentially grow this new arm of the Uber Eats business.

**What You'll Do**:

- Analyze sophisticated data, build models, and aggregate insights to drive key business decisions and policies
- Proactively scope insights-driven projects to help grow our merchant/earner/consumer base; take accountability for project outcomes, ensure delivery on metrics, & keep others informed of progress
- Define critical metrics and develop dashboards to track business performance; report findings to leadership to define long-term strategy and decision-making
- Develop tools and training to enable local teams to optimize our investments, marketplace, and most valuable partnerships

**Basic Qualifications**:

- 2+ years of work experience in a related field (consulting, operations, strategy, analytics, tech, investment banking), or 1+ years of experience with a relevant Masters degree

**Preferred Qualifications**:

- Ability to thrive in a fast-paced and ambiguous environment
- Excel/Google Sheets proficiency. SQL proficiency strongly preferred. Python a plus.
- Experience problem solving and proposing unique solutions to complex issues
- Strong experience building and executing complex processes
- Proven ability to balance multiple critical tasks and consistently delivering against hard deadlines
- Strong collaboration and stakeholder management skills - building deep, trust-based relationships with territory and cross functional teams
- Unparalleled business judgment and critical thinking skills with the ability to use data to quickly develop strategies and make decisions

For Chicago, IL-based roles: The base salary range for this role is $88,000 per year - $98,000 per year.

For Miami, FL-based roles: The base salary range for this role is $88,000 per year - $98,000 per year.

For New York, NY-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.



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