Manager Collaboration and Communication Systems

1 week ago

Kelowna, Canada Interior Health Authority Full time

Interior Health is looking for a permanent full time Manager, Collaboration and Communication Systems to join our Digital Health team in Kelowna, B.C.

**Who are we looking for?**

Someone with strong leadership skills with experience with Digital Health and able to develop strategic and tactical plans in a health care environment.

**About the Role / What will the person work on?**

The Manager, Collaboration and Communication Systems will identify, plan, and implement technology to support communication and collaboration initiatives within the organization. The Manager is responsible for defining the vision, strategy, and execution of initiatives to ensure alignment with the business needs of Interior Health and the Digital Health portfolio. This includes evaluating emerging technologies in an effort to find technology solutions that provide value to the organization.

Some Typical Duties and Responsibilities:
1. Develops strategies for collaboration and communication based technologies with both an IH and/or a provincial focus.

2. Represents IH in the Digital Health community by liaising with provincial partners, other organizations, software vendors, and on various internal and external committees.

3. Participates in provincial governance committees and working groups to develop standards and set direction.

4. Provides leadership, direction, and supervision to assigned team members utilizing effective management activities such as coaching, mentoring, skills and leadership development, and performance management, including disciplinary action up to and including termination.

6. Develops a framework for the ongoing evolution of systems including capacity planning and end user needs analysis and training, ensuring the systems grow to meet the changing needs of the organization.

7. Defines and establishes governance models pertaining to ownership, accountability, policies and procedures, end-user support, disaster recovery, and systems development.

8. Investigates and defines information seeking strategies in the workplace focusing on the people in the organization and behaviors that are part of their daily routines (social networking).

9. Acts as a liaison with members of the assigned areas/departments and vendors to trouble shoot problems, assess priorities, research and evaluate alternatives, and implement recommendations.

10. Performs other related duties as assigned.

**How will you create an impact?**

Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community.

**How will we help them grow?**

Our team members enjoy a friendly environment with peer professionals. There will be opportunities to work on cutting edge technology and platforms with support for education.

We offer an exceptional employer-paid benefits package, competitive salary and generous vacation entitlement after your first year of employment.

We offer a work environment conducive to growth and development of strong technical skills. The opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire.

Education, Training, and Experience:

- Baccalaureate Degree in Computer Science, Communications or Leadership.
- Minimum of 7 years in managing a complex business environment (preferably health care) including responsibilities for planning, project management, system development, staff development, and supervision.
- Or an equivalent combination of post secondary education, training and experience.

Skills and Abilities:

- Detailed understanding of the function, process, and integration of information technology in a healthcare environment.
- Demonstrated ability to lead and manage staff and budgets.
- Demonstrated ability to lead, plan, manage, implement, and organize major projects and to problem solve. Demonstrated ability to communicate effectively both verbally and in writing with all levels of staff, Health Authority management, and external parties.
- Demonstrated ability to function effectively in a highly dynamic, fast paced, continually changing environment.
- Ability to utilize research and experiential knowledge to question and create change and innovation.
- Proficiency in systems, software, and processes necessary for the position.
- Physical ability to perform the duties of the position.
- “Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the B.C. Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).”_

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