Scheduling Systems Education Specialist

3 weeks ago

Kelowna, Canada Interior Health Authority Full time

Interior Health is looking for an experienced Scheduling Systems Education Specialist to join our team on a full time permanent basis out of our Kelowna location.

**What we offer**:

- Employee & Family Assistance Program
- Employer paid training/education opportunities
- Employer paid vacation
- Medical Services Plan
- Employer paid insurance premiums
- Extended health & dental coverage
- Municipal Pension Plan
- Work-life balance

**About the job**:
In accordance with the established vision and values of the organization, the Scheduling Systems Education Specialist is responsible for providing a range of education, planning, instruction and support to patient scheduling staff. This role plans, organizes and delivers training sessions and provides support related to the implementation of patient scheduling software.

**Typical duties and responsibilities**:

- Develops and maintains educational materials and course curriculums tailored to support administrative and clinical staff on the recommended use of patient scheduling systems by performing duties such as:

- Liaising with vendors and collaborating with other Interior Health Teams to create and/or update end user training materials.
- Developing course content and training schedules using a variety of tools and programs delivered through various mediums.
- Plans, organizes, and delivers virtual and in-person, one-on-one and group training/educational sessions on the recommended use of clinical information systems relevant to patient scheduling services in accordance with adult learning principals by performing duties such as:

- Communicating and collaborating with clinic management and staff on training needs and training schedules.
- Liaising with designated users to understand training needs/requirements.
- Leveraging Digital Health Patient Scheduling Team skill sets to assist with the delivery of education to end users as required.
- Supports the adoption and implementation of recommended patient scheduling workflows by performing technical demonstrations and providing ongoing training and support tailored to end users in a variety of program areas. Refers issues as required to analysts, operational teams and/or appropriate resource person in accordance with established guidelines.
- Provides coaching and facilitation support to improve office and clinical workflow efficiencies through the optimized use of relevant clinical information systems based on the individual needs of a clinic or program area. Identifies workflow challenges and recommends possible solutions or resources to improve efficiencies such as the use of templates, letters and reports.
- Supports the adoption of best practices and supports continuous quality improvement.
- This position will be required to travel in accordance with IH policies, to various IH sites to deliver education programs and consult with end users as required/directed. A moderate to extensive travel requirement is expected.
- Provides input into the development of department standards, methods and procedures.
- Performs other related duties as assigned.

**Education, Training and Experience**:
Grade 12, completion of a recognized two (2) year diploma program in adult learning/education or computer systems technology, plus two (2) years recent, related experience or an equivalent combination of education, training and experience. Valid Class 5 Driver’s License.

**Skills and Abilities**:

- Ability to type.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Ability to organize work.
- Physical ability to carry out the duties of the position.
- Ability to operate related equipment.

  • Scheduling Systems Education Specialist

    1 week ago

    Kelowna, Canada Interior Health Authority Full time

    Interior Health is looking for a Scheduling Systems Education Specialist to join our team on a casual basis at our Kelowna location. This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week. In accordance with the established vision and values of the organization, the Scheduling...

  • Scheduling Systems Education Specialist

    2 months ago

    Kelowna, Canada Interior Health Authority Full time

    Interior Health is looking for an experienced Scheduling Systems Education Specialist to join our team on a full time permanent basis out of our Kelowna location. What we offer: - Employee & Family Assistance Program - Employer paid training/education opportunities - Employer paid vacation - Medical Services Plan - Employer paid insurance premiums -...

  • Wellness Educator

    1 week ago

    Kelowna, Canada Goods Health and Wellness Full time

    **WELLNESS EDUCATOR** **Position**:Wellness Educator & Smoothie Specialist **Location**: 126-3030 Pandosy Street, Kelowna, BC V1Y 0C4 **Compensation**: Starting at $17.50/hour, with potential increases for those with experience in the supplement industry **Schedule**: Part-time, requiring availability on Saturday, Sunday, and either Monday or...

  • Linux Systems Specialist

    1 month ago

    Kelowna, British Columbia, Canada Kerkhoff Technologies Inc Full time

    Salary: $90K+Crafty Penguins is growing our team We are hiring a full-time Linux Systems Specialist - Senior to collaborate with our growing team and serve our growing customer base.This role requires you to creatively solve technical problems but to also develop and maintain strong relationships with customers. In this role, the willingness to learn and be...

  • Linux Systems Specialist

    4 weeks ago

    Kelowna, British Columbia, Canada Kerkhoff Technologies Inc Full time

    Salary: $90K+Crafty Penguins is growing our team We are hiring a full-time Linux Systems Specialist - Senior to collaborate with our growing team and serve our growing customer base.This role requires you to creatively solve technical problems but to also develop and maintain strong relationships with customers. In this role, the willingness to learn and be...

  • IT Support Specialist

    2 weeks ago

    Kelowna, Canada Ecora Full time

    **IT Support Specialist** **Company**: **Location**: Ecora Engineering & Resource Group Kelowna, British Columbia **WHO WE ARE** ECORA IS AN ENGINEERING, ENVIRONMENT AND NATURAL RESOURCE CONSULTING COMPANY We are committed to delivering quality services to our valued clients. Our incredible team of engineers, environmental scientists and resource...

  • Accounting Specialist

    4 days ago

    Kelowna, Canada Okanagan College Full time

    Position Information **Position Number** - S01058**Position Title** - Accounting Specialist**Division/Portfolio** - Financial Services**Department/Program** - Finance Department**Location** - Kelowna**Other Flexible Work Options** - Eligible for Hybrid Work**Your Opportunity** - Under the limited supervision of the Manager, Financial Services, the...

  • IT Support Specialist

    2 weeks ago

    Kelowna, Canada Simply Benefits Full time

    **Who we are**: At Simply Benefits, we blend cutting-edge technology with deep industry knowledge in technology and insurance to deliver innovative products that advance the way the world interacts with financial solutions. With a robust team spread across two key Canadian offices, we are poised for unprecedented growth and are looking to expand our dynamic...

  • Energy Specialist

    1 week ago

    Kelowna, British Columbia, Canada Interior Health Authority Full time

    Interior Health is hiring a Energy Specialist to join our Energy Management team.About the role:The Energy Specialist provides technical leadership, project management and support on the analysis of energy data and information. The Energy Specialist supports the Thermal Energy Manager, Facilities Management and Operations team with project and technical...

  • Clinical Nurse Specialist

    2 months ago

    Kelowna, Canada Interior Health Authority Full time

    Who are we looking for? Interior Health is hiring a Clinical Nurse Specialist! What we offer: -Employee & Family Assistance Program -Employer paid training/education opportunities -Employer paid vacation -Medical Services Plan -Employer paid insurance premiums -Extended health &dental coverage -Municipal Pension Plan -Work-life balance Salary range...

  • Clinical Nurse Specialist

    4 weeks ago

    Kelowna, Canada Interior Health Authority Full time

    Who are we looking for? Interior Health is hiring a Clinical Nurse Specialist! What we offer: -Employee & Family Assistance Program -Employer paid training/education opportunities -Employer paid vacation -Medical Services Plan -Employer paid insurance premiums -Extended health &dental coverage -Municipal Pension Plan -Work-life balance Salary range...

  • IT Support Specialist

    1 week ago

    Kelowna, British Columbia, Canada Ecora Full time

    IT Support SpecialistCompany:Location:Ecora Engineering & Resource GroupKelowna, British ColumbiaWHO WE AREECORA IS AN ENGINEERING, ENVIRONMENT AND NATURAL RESOURCE CONSULTING COMPANYWe are committed to delivering quality services to our valued clients. Our incredible team of engineers, environmental scientists and resource professionals work together to...

  • Specialist, Business Analysis

    3 weeks ago

    Kelowna, Canada Interior Health Authority Full time

    Interior Health is looking for an experienced Specialist, Business Analysis to join our team on a full time permanent basis out of our Kelowna location. **What we offer**: - Employee & Family Assistance Program - Employer paid training/education opportunities - Employer paid vacation - Medical Services Plan - Employer paid insurance premiums - Extended...

  • Accounts Payable/receivable Specialist

    2 months ago

    Kelowna, Canada Tle' Nax T'awei Group Full time

    _**Accounts Payable/Receivable Specialist**_ **POSITION TYPE**:Permanent, Full Time **SUPERVISOR**:Accounting Supervisor **POSITION LOCATION**:Kelowna, BC. ***: Reporting to the Assistant Controller, the Accounts Payable/Receivable Specialist is responsible for performing basic accounting/finance functions and other related duties as appropriate for the...

  • IT Support Specialist

    1 month ago

    Kelowna, Canada Ecora Engineering & Resource Group Ltd. Full time

    IT Support Specialist Company: Location: Ecora Engineering & Resource Group Kelowna, British Columbia WHO WE ARE ECORA IS AN ENGINEERING, ENVIRONMENT AND NATURAL RESOURCE CONSULTING COMPANY We are committed to delivering quality services to our valued clients. Our incredible team of engineers, environmental scientists and resource professionals...

  • IT Support Specialist

    1 month ago

    Kelowna, Canada Ecora Engineering & Resource Group Ltd. Full time

    IT Support Specialist Company: Location: Ecora Engineering & Resource Group Kelowna, British Columbia WHO WE ARE ECORA IS AN ENGINEERING, ENVIRONMENT AND NATURAL RESOURCE CONSULTING COMPANY We are committed to delivering quality services to our valued clients. Our incredible team of engineers, environmental scientists and resource professionals...

  • IT Support Specialist

    1 month ago

    Kelowna, Canada Ecora Engineering & Resource Group Ltd. Full time

    IT Support Specialist Company: Location: Ecora Engineering & Resource Group Kelowna, British Columbia WHO WE ARE ECORA IS AN ENGINEERING, ENVIRONMENT AND NATURAL RESOURCE CONSULTING COMPANY We are committed to delivering quality services to our valued clients. Our incredible team of engineers, environmental scientists and resource professionals...

  • IT Support Specialist

    1 week ago

    Kelowna, British Columbia, Canada Ecora Engineering & Resource Group Ltd. Full time

    IT Support SpecialistCompany:Location:Ecora Engineering & Resource GroupKelowna, British ColumbiaWHO WE AREECORA IS AN ENGINEERING, ENVIRONMENT AND NATURAL RESOURCE CONSULTING COMPANYWe are committed to delivering quality services to our valued clients. Our incredible team of engineers, environmental scientists and resource professionals work together to...

  • Beauty Sales Specialist

    2 days ago

    Kelowna, Canada Modern Beauty Full time

    Modern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with over 40 stores across Canada. At Modern, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive thinking, and our...

  • Beauty Sales Specialist

    2 weeks ago

    Kelowna, Canada Modern Beauty Full time

    **Modern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with over 40 stores across Canada. At Modern, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive thinking, and...