IT System Specialist

6 months ago

Toronto, Canada CAD Industries Ferroviaires Ltée Full time

**System Specialist (IT)**

**Company Summary**:
Cad Railway Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Railway has other facilities in Calgary, Lethbridge (under Caltrax banner) and has recently been selected by the ONxpress Transportation Partners association to provide all legacy fleet maintenance services for the Metrolinx rail fleet of approximately 1000 bi-level coaches and 90 locomotives. Cad Railway’s delivery team will operate and maintain Metrolinx’s rail maintenance facilities in Etobicoke and Whitby, as well as in multiple overnight along with mid-day light servicing facilities located across the Metrolinx train service area.

**Summary of the role**:
The System Specialist will be responsible for providing high level technical support by addressing issues with both hardware and software systems for the Metrolinx’s Legacy Fleet Maintenance operations.

This individual will collaborate with the management team, customers, suppliers, partners and involved stakeholders.

Reporting to the IT Manager, will be responsible for performing regular maintenance on all software and associate ancillary equipment and manage all hardware and software throughout the business.

**Core Accountabilities**:

- Confirm that all HSE policies, processes and procedures are being complied.
- Able to install and configure computer hardware, software, systems, networks, and printers. Maintain all system hardware and software and related equipment. Provide IT support to the business as required.
- Design and document all security measures and standards for all computer software and hardware. Ensure data storage is safe and secure.
- Evaluate all system practices and recommend improvements and modifications to all systems to reduce cost.
- Develop various IT strategies for all systems and perform routine system and server maintenance. Troubleshoot network issues and make recommendations for improvements.
- Manage and maintain an active directory for all user accounts. Maintain inventory of internal licenses and track compliance
- Create and update documentation and training material outlining IT Standard Operating Procedures
- Ability to develop KPI’s, produce policy related information, and present data
- Prepare senior management issues relating to any potential complications
- Work with the team to prepare and create recurrent reports.
- Comply with the company’s applicable policies and procedures as well as human resources’ guidelines

**Qualifications**:

- Ability to build strong rapport with the team and unionized maintenance personnel
- 5 to10 years' experience dealing with various IT Systems with knowledge of IT principles and/or a related field. Rail locomotive and passenger coach experience and knowledge is an asset
- Experience implementing, configuring, and testing IT solutions
- Background of accomplishing business strategies
- Diploma or degree relating to the field of expertise such as Information Technology or Computer Science

**Nice to have**:

- Experience working in an unionized environment
- Familiarity with other industries such as Aerospace
- Experience working in the rail industry with a comprehensive knowledge of rail equipment

Cad Railway Industries Ltd. provides an equal opportunity as an employer and we are dedicated to continue to preserve a welcoming, safe and inclusive environment for every individual
- no matter of age, race, ethnicity, nationality, sexual orientation, gender identity and expression, religion and disability status.

**Salary**: $85,000.00-$90,000.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Have you previously been convicted of a felony for which a pardon was not granted?
- Are you willing to undergo a full background check as part of the hiring process?
- Are you available to work full-time on site during regular business hours?

Work Location: In person

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