Human Resources and Operations Manager

3 weeks ago

Ottawa, Canada ORBCOMM Full time

**A little bit about the role**:

- We are looking for a
- **Human Resources Operations Manager** to work closely with and reporting to the Vice President of Global Human Resources. The Human Resources Operations Manager will oversee the day-to-day operations of all aspects of HR including global pay, benefits, and compensation. This opportunity will provide you exposure to an organization and business units that are at the leading edge of some of the most exciting work in the IoT and M2M space. ORBCOMM takes pride in its strong company culture built on the principles of accountability and trust. With the experience, size, and strength of an established global organization, the culture you will be surrounded with is like a close-knit family rather than a multinational business. Working with highly skilled, knowledgeable, and multilingual teams, across North America and internationally, you will be given the platform to further develop your skills with some of the best professionals in the industry.

In this newly created role, you will lead a team of regional HR representatives across North America, Europe, Asia and Africa and a team of payroll and benefits specialists, coaching and mentoring them to be more strategic in the delivery of HR tactics. You will play a crucial role in supporting the HR team and ensuring smooth and efficient operations of HR tactics and legislative policy and procedures to meet ORBCOMM’s goals and objectives.

**What you can expect**:

- Responsible for ensuring the implementation of HR policies and procedures across the globe, including providing input to revamping policies and upgrading employee handbooks.
- Coordinate with various internal stakeholders, including global business leads and other corporate functions such as finance and IT, to ensure a seamless integration of systems and processes.
- Conduct thorough testing and quality assurance to guarantee accurate and efficient payroll and benefits administration.
- Responsible for analyzing HR data and metrics to identify trends and make data-driven recommendations for process improvements.
- Collaborate with cross-functional teams to streamline HR processes and procedures and enhance the employee experience.
- Serve as a key point of contact for employees, addressing their HR-related inquiries and providing guidance on policies and procedures.
- You will manage vendor relationships, such as HR software providers and benefits providers, to optimize service delivery.
- Identify, build, and deliver HR initiatives that will provide value across the organization on a global scale.

**Desired Qualifications and Experience**:

- An HR leader with 7+ years of management experience supporting operations on a North American and ideally global scale with some exposure to the technology sector.
- In-depth knowledge of HR principles, policies, and best practices.
- Post-secondary education in Human Resources or Business Administration, ideally have a professional human resources designation as well.
- Able to provide valuable counsel and assistance on various HR matters.
- Possess a strong business acumen and be willing to roll up your sleeves, as you will play a crucial role in bringing significant value to ORBCOMM by aligning HR strategies with business objectives and actively contributing to day-to-day operations.
- Possess a high level of confidence in making decisions and can analyze complex situations, assess risks, and make informed choices that align with organizational goals and practices.
- Ability to make sound decisions supported by strong problem-solving skills and experience managing conflicting priorities in a fast-paced environment.
- Strong communicator and collaborator to ensure successful project delivery and alignment with ORBCOMM’s goals.
- High degree of proficiency with Microsoft Office Suite, in particular Outlook, Word, and Excel and HRIS systems

**About ORBCOMM Inc.**

**Interested?**

At ORBCOMM, we believe that our people are our strength. Our success stems from our ability to attract and retain the best people who deliver a high level of performance and skill.

If you are looking for a significant career opportunity and the chance to work for an established, successful, and high growth company, ORBCOMM is the ideal place for you.

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