General Manager

5 months ago


Ottawa, Canada Ram Doors Full time

**Career Opportunity** **> General Manager**

**Do you have exceptional managing skills?**
**You feel at your best in a retail environment when you’re the captain of your team?**
**Then, this career opportunity is for you**

RAM doors, and The door company Inc has locations in **Ottawa** and **Metcalfe** is in **excellent financial health**, driving fast-paced growt. For the last 37 years, we’ve been establishing a **great reputation** and a **flourishing network of customers** in the **Greater Area of Ottawa** thanks to Top-Quality products and professional A+ rating services. We offer a very **competitive salary**, a **host of benefits** and have **great family values**.

Reporting directly to the Regional Director, General Manager will ideally reside in the **Greater metropolitan area of the Capital Region**. You will be a key member, and will be required to **travel frequently to both locations.**

**Why Join Us?**
- Good financial health and fast-growing company
- A dedicated and accessible team
- A corporate culture of generosity, respect and recognition
- Competitive compensation and benefit package

**About Ram Overhead Door Systems and The Door Company**
- Family-owned businesses founded in 1979 (The Door Company) and in 1984 (Ram Overhead Door Systems), we are now united in 1 company
- A growing company with over 50 employees
- A leader in the garage door industry
- In excellent financial health
- Strong organic growth and accelerated growth through acquisitions
- Both a Distributor and Dealer of residential and commercial garage doors
- 2 locations, 1 in Ottawa, 1 in Metcalfe
- Strategically partnered with Garaga, a large Manufacturer in Canada
- A strong basis of finance and accounting is in its DNA
- A clear mission and vision with strong values.

**About Ram Overhead Door Systems & The Door Company Corporate Team**
- Open-minded Presidents and Board willing to benefit from your experience
- A stimulating and evolving environment
- Very receptive to new technologies
- A lot of change and agility

**General Manager Key Responsibilities**:

- Resolve issues and complaints arising from the operations between customers and the company.
- Accountable for all aspects relating to the work of the Operations Managers and the Sales Managers.
- Coordinates day-to-day operations of the RAM Doors and The Door Company locations.
- Ensure a process is in place for proper hiring, training, and evaluation of employee performance.
- Ensure that sales targets are met by creating strategies, providing support and follow up on results.
- Prepare sales tracking and reporting tools for Daily, Weekly, and Monthly reporting to the Regional Director.
- Accountable for all aspects of financial management - cost control, inventory, sales, and margins tracking to budget.
- Create and maintain solid relationships with key clients.
- Help staff on duties, fill temporary gaps or assist the team where needed.
- Ensure that all corporate policies are fulfilled (e.g., health and safety).
- A leader toward a healthy and positive workplace to achieve an employee retention rate above 90%.
- Develop strategies for attracting and finding talent to ensure a full new hire onboarding process is in place and being executed.
- Achieve or exceed budgeted top-line revenue, gross profit, and net income.

**The General Manager we are looking for**:

- College diploma or University degree in business
- Proficiency in MS Office suite
- Post-secondary courses in business or related studies an asset
- Very good organizational skills
- Hard-working and dependable
- Outstanding positive leadership skills
- Needs high speed and stable internet connection at home since,work from home canbe required

**IMPORTANT: **Diversity. Inclusivity. Collaboration. Our company is an Equal Opportunity Employer.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (required)

Work Location: In person


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