Registry Agent
3 weeks ago
AMA:
**YOU'RE A CUSTOMER SERVICE **_guru_**.**
- Posted: 2024-03-14_
- Closing: Until filled_
- Location: AMA - Edmonton Provincial Contact Centre_
**_
This is a part time opportunity with a minimum of 21 hours per week._**
**WHAT MOVES YOU**
- You love the fact that every day on the job is different from the last - and you’re excited at the opportunity to always be learning something new, often in new environments too.
- You enjoy being a part of a team whose experience and expertise is there to tap into, and you like sharing your own knowledge and skills as well.
- You’ve got mad skills when it comes to thinking on your feet in a fast-paced environment.
- You welcome the opportunity to face a challenge head-on and know how to handle even the toughest situation with patience and grace.
- You've made it your personal mission to take customer service to the highest possible level.
- You actually like staying on top of the latest policies and procedures (you’re kind of a nerd that way).
**WHAT YOU’LL DO**
- Report to the Supervisor of Registry Services.
- Supporting Registry Services call-flow.
- Responding to Registry Services related inquiries.
- Provide outstanding service and relevant solutions to our members, keeping on top of and promoting appropriate AMA products and services.
- Complete registries, membership, product and service transactions - accurately, confidentially and in a timely manner.
**WHAT YOU’VE DONE**
- You’re at least 18 years old with a high school diploma and have an updated Police Information Check (PIC). You’ve got strong communication skills, and sales or customer service experience. Along with a commitment to learning.
- Your awesome attitude and genuine desire to help people is what matters most in this job. If have the below certifications, great If not - don’t worry we will train you
- General registry skills certification (Basic)
- Marriage License Commissioner
- AHW certification
- Corporate Registry certification
**WHAT YOU'LL GET**
- Competitive salary.
- Flexible benefits.
- Great AMA discounts.
- Unlimited learning opportunities.
- Paid vacation and Me Day.
**We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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