General/Branch Manager

3 weeks ago


Edmonton AB, Canada New Star Capital Full time

New Star Capital is seeking a full-time Regional General Manager – Registries to join its team.
We own and operate 6 best in class Alberta License and Motor Vehicle Registry Offices – 4 locations in Edmonton and 2 locations in Fort McMurray. 
Our Company has been in business for over 30 years;
- We’re a private, for-profit, family-owned, stable business;
- We’re invested in diversified industries that are highly recession resistant - including: motor vehicle registries, bottle depots, car washes, casinos, retail liquor, and real estate;
- The position is a full-time, on-site role, based in Edmonton. The Registries have 6 managers and employ over 70 full and part time supervisors, clerks and corporate agents.
Monitor, analyze and manage location level performance including customer service, sales, gross margin and labour trending and provide guidance to ensure targets are achieved;
· Provide HR support including, recruitment, training and development, retention, compensation;
· Responsible for contract, lease and vendor management;
· Coordinate and manage Driver Examiners Contractors;
· Lead business development opportunities;
· Oversight of the registry marketing and social media campaigns;
· Oversight of IT, systems and websites with third party contractors.
Attitude is very important – our corporate environment is collaborative and team based – the RGM must value the success of the entire group.
5+ years in management role, managing a team of at least 20+ staff;
· Experience working in a Registry Office, and prior registry training certifications, is an asset, but not required;
· Intermediate experience with Microsoft office software (Word, Excel, Sharepoint, OneDrive, Outlook);
· Driver’s license – Class 5;
·


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