Health Compliance Manager

3 months ago

Calgary, Canada Government of Alberta Full time

**Job Information**

Job Requisition ID: 62944
Ministry: Health
Location: Two positions in Edmonton and Two positions in Calgary
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: September 30, 2024
Classification: Management, Manager Zone 2 (M41Z2)

**Salary**: $3,241.74 to $4,362.44 bi-weekly ($84,609 - $113,859/year)

The Department of Health implements the Government of Alberta's vision and strategic direction for health. It is responsible for the overall design, strategic policy direction, legislation and monitoring of the health system's quality and performance. In this role the department ensures the health system is delivering quality in terms of health outcomes, including patient experience and value for public investment.

The Continuing Care Division provides leadership in monitoring, assessing, and improving Alberta's continuing care sector, which includes continuing care homes (Type A, Type B, and Type C), supportive living accommodations, and home and community care. The division oversees legislation, regulations, and policies while administering the licensing and compliance monitoring programs to ensure services meet provincial standards and legislative requirements.

The Licensing and Compliance Monitoring Branch is responsible for licensing continuing care homes and accommodations, inspecting care services, and investigating complaints and incidents. The branch's unannounced, risk-based inspections are designed to enforce compliance and ensure Albertans receive safe, client-centred care.

**Key units in the branch include**:

- **Continuing Care Home Inspection Program**: Focuses on comprehensive compliance monitoring for continuing care homes, ensuring facilities adhere to legislative requirements including the accommodation standards and continuing care healthcare services standards (CCHSS).
- **Home and Community Care Inspection Program**:Focuses on comprehensive compliance monitoring for home and community care services, ensuring providers adhere to legislative requirements including the CCHSS.

LCMB programs collaborate with stakeholders to develop policies and best practices that drive continuous improvement in care services for Albertans.

**Role Responsibilities**:
As the Health Compliance Manager, you will lead a team of Health Compliance Officers (HCOs) responsible for monitoring and enforcing compliance with the Continuing Care Act, its regulations, and associated standards. You will provide strategic leadership in the inspection and investigation of home and community care services, ensuring that service providers deliver high-quality, safe care for Albertans.

**Key responsibilities include**:

- Overseeing the compliance monitoring functions, including audits and inspections of Continuing Care Homes and Home and Community Care providers.
- Collaborating with key stakeholders, including service providers, government agencies, and regulatory bodies, to foster a collaborative compliance environment.
- Investigating complex complaints and incidents, developing corrective action plans, and ensuring follow-through to resolution.
- Supporting the development and implementation of compliance policies and risk management strategies.

Please

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
To be successful in this role, you will need to demonstrate the following competencies:

- **Systems Thinking**:Taking a long-term, strategic view of compliance initiatives and how they contribute to the broader health care system.
- **Creative Problem Solving**: Using innovative approaches to resolve complex regulatory challenges and improve care delivery.
- **Agility**:Anticipating and adapting to changes in regulatory frameworks and healthcare standards.
- **Building Collaborative Environments**: Leading an experienced team of professionals and working with stakeholders to achieve compliance goals.
- **Drive for Results**: Taking responsibility for the success of the Home and Community Care Inspection Program and ensuring accountability in care services.

**Qualifications**:
**Required**:

- A university degree in Nursing, Social Work, Gerontology, Medical Sciences, or a related health field, with a minimum of 4 years progressive and proven experience in leading and managing teams, with a focus on fostering a collaborative and high-performance work environment, in addition to strong capabilities in mentoring, coaching, and developing staff. Alternatively, a master’s degree related to the position assignment with at least 2 years of relevant experience, OR a minimum of 6 years of related experience with a diploma in a r

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