Operations Officer

5 months ago


Toronto, Canada TD Bank Full time

**Operations Officer - Mandatory Corporate Actions**:

- 425413BR

**Job Category - Primary**
- Wealth Management

**Work Location**
- Remote Toronto

**Employment Type**
- Regular

**City**
- Toronto

**Time Type**
- Full Time

**Province/State**
- Ontario

**Hours**
- 37.5

**Workplace Model**
- Hybrid

**Pay Details**

**Department Overview**

**Job Details**

The following lists the major accountabilities of the Mandatory Officer.
- Creation of mandatory notice and e-files and distribution of these notices.
- Review mandatory files assigned upon receipt to identify complexity of the corporate action, ensuring full understanding prior to payment. Take necessary action to ensure payments are made at the earliest possible time.
- Monitor and track payments using various systems.
- Upon receipt of payments, ensure payments are accurately made from a taxation perspective to client accounts on various systems.
- Reconcile all payments and files, to identify any out of balance issues.
- Maintain and track all files from receipt till file can be closed.
- Regularly follow up and update reconciliation system on outstanding items and immediately escalate any risk items to management.
- Assist associates and Help Line associates with processing inquiries and complex corporate actions.
- Ensure the reconciliation system has status updates and items are followed up on and cleared timely.
- Maintain accurate records of statistics to measure departmental productivity.
- Bring forward any processing issues and proposes solutions to issues; provide new ideas to improve various Corporate Actions processes, procedures and systems.
- Demonstrate sound work ethic; positive attitude and willingness to learn change and succeed; exhibit confidence in performance of duties. Proactively provide assistance to other associates/groups within Corporate Actions and Wealth Management.

**Job Requirements**
- Detail oriented.
- Possesses strong organizational skills.
- Possesses strong analytical and investigative skills.
- Knowledge of Microsoft Word and Excel skills.
- Industry Knowledge
- Knowledge of Corporate Actions and Clearing/Settlements would be an asset.
- Knowledge of ISM and or SEI would be an asset.
- University Degree
- Completion of CSC would be an asset.
- Completion of the Canadian Operations Course would be an asset.

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access to the TD community and experience our culture of care.**Who We Are**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we ser



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