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Offshore Sailing School Scheduling Coordinator

4 months ago

Toronto, Canada TMH HR Consulting Full time

The Barefoot Lifestyle - No Shoes, No Stress, No Mess

**Offshore Sailing School Scheduling Coordinator**

Seeking a part time scheduling coordinator to coordinate the scheduling of all offshore sailing school courses (25-30 hours/week)

Competitive hourly wage with an opportunity to receive training in St. Vincent and the Grenadines. Fully remote opportunity.

Located in the windward islands of the Caribbean, St. Vincent and the Grenadines is home to Barefoot Yacht Charters and BOSS (Barefoot Offshore Sailing School) offering unique learning experiences for those who want to discover sailing. You'll join our dynamic team to bring sailing enthusiasts to the crystal blue Caribbean waters. As a Sailing School Scheduling Coordinator, you'll report into our Canadian ‘base’. This role is fully remote (work from home). We'll bring you to the Windward Islands, St. Vincent and the Grenadines for training and to meet our many SailCanada and ASA Certified instructors.

**BOSS** offers perfect sailing conditions, providing pristine and unique learning experience all year round, for those who want to start sailing or expand their competence and confidence. Our competent instructors support learning with a hands on approach. Get to know some great people who truly love what they do - offer our customers a top-notch sailing experience If this sounds like your kind of workplace and you love sailing then we want you to join our team

The **Offshore Sailing School Scheduling Coordinator** is member of the Sailing School Team and reports into our Canadian Base. This role is the primary contact for all sailing students, instructors and yacht confirmations. It is a critical role for our team by coordinating all classes, vessel resources and participants. The work hours will vary daily and is dependent on the customer inquiries.

**Responsibilities of this position include but are not limited to**:
Provide local information to customers with an overview of the sailing experience and inspire them to want to learn more. This may include local transportation and accommodation options at Barefoot base camp.

Maintain customer data with Customer Relationship Manager system and manage the scheduling using Bookings Manager. Calendar is a living document which requires a high degree of maintenance. Confirm availability of resources and schedule reservations accordingly. Maintain a high degree of accuracy and coordination of all schedules. Keep customers informed of any and all changes related to the sailing course. All other duties as required.

Criteria and Qualifications
- Must be 100% customer service oriented, have excellent people skills with a positive and upbeat personality.
- Independent contractor would be an asset.
- Experience in people service industry required.
- Knowledge of CanSail and ASA Certifications.
- Passionate about sailing.
- Demonstrated proven skills developing positive customer relationships.
- Ability to manage data accurately and consistently.
- Takes accountability for errors and omissions.
- Responsible for closing the reservation, invoicing and tracking payments.
- Knowledge of Caribbean culture or willingness to learn, helpful.
- Excellent verbal and written communication skills (English) required.