Guest Services Agent
3 weeks ago
The key responsibilities of the Guest Services Agent position are:
- Checking in/out guests in a friendly and timely manner
- Registering all arriving guests while adhering to the company policies and ensuring guest satisfaction
- Assisting guests at arrival and departure as well as during their stay
- Answering phones
- Transmitting & receiving messages using a telephone switchboard
- Processing reservation and cancellation requests
- Balancing payments and postings to house accounts
- Maintaining in-house guest accounts
- Keep records of room availability & guest accounts using the Five Star Property Management System
- Compute bills, collect payment, & make change for guests payments
- Accurately posting any and all related charges to guest and group accounts
- Answer any inquiries regarding rates, hotel facilities and Town amenities
- Understand, Participate in and execute emergency procedures as necessary
- Perform other related duties as directed by the Guest Services Manager
**Job Types**: Full-time, Part-time
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Guest Service Agent
2 weeks ago
Edmonton, Canada Home2 Suites by Hilton West Edmonton Full timeJoin the BEST team in Edmonton at **Home 2 Suites by Hilton West Edmonton **- where the little things mean everything! Our friendly and attentive staff are dedicated to providing personalized service throughout our guest’s stay. We call it CARE (Create A Rewarding Experience). All the essentials are covered in our 127 extended stay suites featuring...
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Guest Service Agent
4 days ago
Edmonton, Canada Home2 Suites by Hilton West Edmonton Full timeJoin the BEST team in Edmonton at **Home 2 Suites by Hilton West Edmonton **- where the little things mean everything! Our friendly and attentive staff are dedicated to providing personalized service throughout our guest’s stay. We call it CARE (Create A Rewarding Experience). All the essentials are covered in our 127 extended stay suites featuring...
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Guest Services Agent
7 months ago
Edmonton, Canada See Sight Tours Full time**Company's Brief**: See Sight Tours proudly offers guests personalized, small-group tours and services in 20 cities across the USA and Canada. Our team is dedicated to creating exciting and enjoyable experiences for guests through providing friendly and professional service at an affordable price. As an award-winning company, customer service is the...
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Guest Service Agent
7 months ago
Edmonton, Canada Ramada by Wyndham Edmonton South Full time**Guest Service Agent** **Ramada by Wyndham Edmonton South** **About Us**: At **Ramada by Wyndham Edmonton South**, our commitment goes beyond just providing rooms; it is about creating memorable experiences for every guest. Our dedication to exceptional service is what defines us, and we are seeking individuals who share our passion. If you are a dynamic,...
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Guest Service Agent
2 weeks ago
Edmonton, Canada Ramada by Wyndham Edmonton South Full time**Guest Service Agent** **Ramada by Wyndham Edmonton South** **About Us**: At **Ramada by Wyndham Edmonton South**, our commitment goes beyond just providing rooms; it is about creating memorable experiences for every guest. Our dedication to exceptional service is what defines us, and we are seeking individuals who share our passion. If you are a dynamic,...
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Guest Service Agent
7 months ago
Edmonton, Canada Ramada by Wyndham Edmonton South Full time**Guest Service Agent** **Ramada by Wyndham Edmonton South** **About Us**: At **Ramada by Wyndham Edmonton South**, our commitment goes beyond just providing rooms; it is about creating memorable experiences for every guest. Our dedication to exceptional service is what defines us, and we are seeking individuals who share our passion. If you are a dynamic,...
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Guest Service Agent
3 months ago
Edmonton, Canada Ramada by Wyndham Edmonton South Full time**Guest Service Agent** **Ramada by Wyndham Edmonton South** **About Us**: At **Ramada by Wyndham Edmonton South**, our commitment goes beyond just providing rooms; it is about creating memorable experiences for every guest. Our dedication to exceptional service is what defines us, and we are seeking individuals who share our passion. If you are a dynamic,...
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Guest Service Agent
5 days ago
Edmonton, Canada Home2 Suites by Hilton West Edmonton Full time**_Home2 Suites by Hilton is a trendy, fun and colorful all-suite extended stay hotel thoughtfully designed for savvy, sophisticated, cost-conscious travelers staying a few months or a few nights._** Each year we survey Team Members what excites them the most about working at Hilton so we can build on the positive aspects of their experiences at work....
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Guest Service Agent
7 days ago
Edmonton, Canada Matrix Hotel Full timeLocated in the heart of downtown Edmonton, Matrix Hotel is looking for a Guest Service Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. The Guest Service Agent is a front line professional that ensures a positive overall impression of our properties as well as assists with all aspects of guest services....
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Guest Service Agent
2 weeks ago
Edmonton, Canada Sawridge Inn & Conference Centre Full timeThe key responsibilities of the Guest Services Agent position are: - Checking in/out guests in a friendly and timely manner - Registering all arriving guests while adhering to the company policies and ensuring guest satisfaction - Assisting guests at arrival and departure as well as during their stay - Answering phones - Transmitting & receiving messages...
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Guest Services Agent
1 week ago
Edmonton, Canada Holiday Inn Express and Suites-West Edmonton Mall Area Full timeThe **Holiday Inn Express West Edmonton - Mall Area **is looking for a motivated individuals to be part of our team. At Holiday Inn Express our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Holiday Inn Express brand you’re more than just a job title. The Guest Service Agent position requires a passion...
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Guest Service Agent
7 months ago
Edmonton, Canada DoubleTree by Hilton West Edmonton Full timeJoin the BEST team in Edmonton at the **DoubleTree by Hilton West Edmonton **- where the little things mean everything! Our friendly and attentive staff are dedicated to providing personalized service throughout our guest’s stay. We call it CARE (Create A Rewarding Experience). All the essentials are covered in our 128 modern guest rooms and 110 elegant...
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Guest Service Agent
7 months ago
Edmonton, Canada DoubleTree by Hilton West Edmonton Full timeJoin the BEST team in Edmonton at the **DoubleTree by Hilton West Edmonton **- where the little things mean everything! Our friendly and attentive staff are dedicated to providing personalized service throughout our guest’s stay. We call it CARE (Create A Rewarding Experience). All the essentials are covered in our 128 modern guest rooms and 110 elegant...
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Guest Service Agent
7 months ago
Edmonton, Canada Home2 Suites Hilton West Edmonton Full time**Home2 Suites by Hilton is a trendy, fun and colorful all-suite extended stay hotel thoughtfully designed for savvy, sophisticated, cost-conscious travelers staying a few months or a few nights.**_ **We are looking for a Guest Service Agent for our Team!** Each year we survey Team Members what excites them the most about working at Hilton so we can build...
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Guest Service Agent
3 months ago
Edmonton, Canada Days Inn & Suites by Wyndham West Edmonton Full timeWe are looking for a FUN, enthusiastic Guest Services Agent to join our team at Days Inn & Suites by Wyndham West Edmonton. Do you like interacting with people and exceeding guest expectations? If you answered yes, we are looking for great people to work with us! We are fast paced and always striving to do better! The shifts include days, evenings and...
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Guest Service Agent/front Desk Agent
7 months ago
Edmonton, Canada Days Inn Downtown Edmonton Full time**Guest Service Agent** The Front Desk Agent with Days Inn by Wyndham Edmonton Downtown is responsible for delivering an excellent Guest and Member experience while monitoring all hotel standards. We offer an engaging experience and clean, comfortable accommodations. If you appreciate friendly service and are committed to satisfaction, you may be just the...
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Guest Service Agent/front Desk Agent
7 months ago
Edmonton, Canada Days Inn Downtown Edmonton Full time**Guest Service Agent** The Front Desk Agent with Days Inn by Wyndham Edmonton Downtown is responsible for delivering an excellent Guest and Member experience while monitoring all hotel standards. We offer an engaging experience and clean, comfortable accommodations. If you appreciate friendly service and are committed to satisfaction, you may be just the...
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Guest Service Agent
2 months ago
Edmonton, Canada Matrix Hotel Full time**Description**: At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your...
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Guest Service Agent/front Desk Agent
7 months ago
Edmonton, Canada Days Inn Downtown Edmonton Full time**Guest Service Agent** The Front Desk Agent with Days Inn by Wyndham Edmonton Downtown is responsible for delivering an excellent Guest and Member experience while monitoring all hotel standards. We offer an engaging experience and clean, comfortable accommodations. If you appreciate friendly service and are committed to satisfaction, you may be just the...
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Guest Services Agent, Special Events
7 months ago
Edmonton, Canada Backwoods Energy Services Full time**Backwoods Security is seeking multiple Part-time/Casual Guest Service Agents for events this Winter and Spring** **Where**:Edmonton **What we offer**: - **Part time/Casual on Call Scheduling**: - **All uniforms and PPE**: - **Career growth opportunities** **Responsibilities**: - Front door attendant ensuring valid entrance requirements are met by...