Director, Visa Consulting

7 months ago

Toronto, Canada Visa Full time

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial institutions and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations, and macroeconomics, Visa Consulting and Analytics supports our partners to solve their most strategic problems.

Potential engagements could include product development, customer acquisition, merchant life cycle optimization, retention enhancement, benchmark analysis, profitability enhancement.

**Essential functions include**:

- Proactively engage with Visa MSS account management teams in regular strategic & planning discussions; cultivate and manage a pipeline of work with merchant acquirers.
- Lead consulting initiatives and contribute to closing engagement sales by identifying potential opportunities with merchant acquirers.
- Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
- Build solutions and actionable insights that will help clients to grow their portfolios and merchant engagement
- Partner with peers in other functional areas (e.g., merchant's sales and solutions, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
- Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments
- Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
- Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
**Qualifications**

Basic Qualifications
- 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications
- 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- 5+ years of relevant experience at large management consulting firm and/or in the payment acceptance industry
- Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
- Strong analytical skills, with demonstrated intellectual and analytical rigor
- Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
- Knowledge and understanding of payments operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card acquiring experience
- Excellent communication, story-telling, and presentation skills
- Team minded; collaborative

**Additional Information** Work Hours**: Varies upon the needs of the department.

**Travel Requirements**: This position requires travel 5-10% of the time.

**Mental/Physical Requirements**: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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