Director, Risk Practice, Visa Consulting and

7 months ago

Toronto, Canada Visa Full time

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

We seek a Director to join our Risk Practice and play a role developing and delivering high-impact projects for Visa’s clients in Canada.

The Director will identify/develop new client opportunities, manage projects within the practice, and serve as a thought leader to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and unique business partner.

**Essential functions include**:

- Participate in the sales process to qualify opportunities and, using a consultative approach, guide clients to the correct engagement type to address their needs.
- Collaborate cross-functionally with Visa’s internal risk team to prioritize initiatives, qualify opportunities, and develop project estimates based on customer need.
- Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients.
- Proactively engage with Visa teams in regular strategic & planning discussions. Cultivate and manage a pipeline of work across our core consulting segments.
- Deploy frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
- Build solutions and actionable insights that will help clients to manage risk in their portfolios
- Partner with peers in other functional areas (e.g., Visa Risk, Digital Practice, Strategy Practice) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
- Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments
- Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
- Develop and deliver client-ready presentations in collaboration with junior and senior resources on the team

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
**Qualifications** Basic Qualifications**
- 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
- Ability to converse with client leaders who own individual risk functions (e.g., fraud, collections) using empathy, industry-standard terminology, and knowledge of recent industry trends
- Proven experience managing a portfolio of projects with competing deadlines and dependencies across multiple teams.
- Comfortable in business development roles and familiar with standard metrics and practices related to pipeline management.
- Entrepreneurial attitude as demonstrated by a willingness to take on a mixture of high-profile and lower-level tasks in support of the strategic business objectives of the Risk Practice
- Highly collaborative nature with experience working with geographically distributed teams
- Comfortable leading client interview sessions and crafting compelling presentations

**Preferred Qualifications**
- 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- Consulting experience (as demonstrated by 3-5 years of client-facing experience in an advisory firm) is preferable, but not required
- Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
- Strong analytical skills, with demonstrated intellectual and analytical rigor
- Self-motivated, results oriented individual with the ability to handle numerous

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