Front Desk Agent/night Auditor- Super8, Sarnia

5 months ago


Sarnia, Canada Super8 - Sarnia Full time

**About us**

Super8 - Sarnia is a small business in Sarnia, ON N7T 5W1. We are professional, agile, and professional.

Our work environment includes:

- Modern office setting
- Food provided
- Safe work environment
- Lively atmosphere
- The Front Desk Agents primary function is to ensure the courteous check in and checkout of the hotel guests in an energetic, outgoing, and welcoming manner. As the first point of contact you will provide knowledge and insight about the various activities and programs at The Briars and in local area. The Front Desk Agent is a very important part of our team goal to ensure guests are given an exceptional experience; they are a key contact that guests rely on during their stay._

**Duties & Responsibilities**:
1. **Night Auditing & Generating Reports**
- **Opening/closing the Front Desk area**:

- **Preparing reports as required on shift.**

2. Reception & Customer Service
- Check-ins/outs
- Screening/answering/forwarding telephone and in-person inquiries
- Assisting guests with recreation equipment, towels and program sign up
- Giving information and directions about local businesses, attractions, and services
- Handling guest complaints

3. Administrative Duties
- Processing lost and found inquiries
- Reporting damaged or malfunctioning equipment
- Facilitating communication between guests and various departments
- Preparing welcome documents for group event arrivals

4. Reservations
- Answering all reservation-related inquiries
- Completing event ticketing orders for customers in-person/over the phone
- Making dining room reservations

5. Maintains Safety and Security
- Maintaining casual surveillance of lobby and Front Desk areas
- Following procedures set for minor accidents, medical emergencies and fire alarms
- Understanding all safety guidelines for the hotel property
- Maintaining discretion and confidentiality when issuing or discussing guest room numbers

**Education Qualifications**:

- Post-Secondary diploma or degree required
- A degree/diploma/certificate in Hospitality Management, Administration, Computer Systems in a plus.

**Required Knowledge, Skills & Experience**:

- Proven experience in a fast-paced reception position
- Working knowledge of any advanced booking systems
- Ability to complete a high level of administrative tasks while maintaining a high degree of accuracy
- Exceptional attention to detail
- Excellent oral and written and communication skills
- Can work independently and maintain self-organization
- Willingness to seek help or guidance when unsure of a task
- Strong sense of responsibility, reliability and honesty

**Working Hours & Conditions**
- 8 hours working shift each
- Hours of work will include flexible shifts (day and evening), weekend and holidays
- Working at computer for long periods of time
- Adhere to formal dress and conduct code at all times

**If you have any questions, please contact : 1(519)337-3767**

**Salary**: Discussed upon short listing

Language Requirement:

- **Fluent English required**

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Reception/Front Desk: 3 years (required)
- Hospitality: 2 years (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: Super8 Motel, 420 Christina Street N, Sarnia, ON N7T 5W1

**Job Types**: Full-time, Part-time

**Salary**: $16.55 per hour

Expected hours: 20 - 40 per week

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed

**Experience**:

- Customer service: 3 years (preferred)

Ability to Commute:

- Sarnia, ON N7T 5W1 (required)

Ability to Relocate:

- Sarnia, ON N7T 5W1: Relocate before starting work (required)

Work Location: In person



  • Sarnia, Canada Super8 - Sarnia Full time

    **About us** Super8 - Sarnia is a small business in Sarnia, ON N7T 5W1. We are professional, agile, and professional. Our work environment includes: - Modern office setting - Food provided - Safe work environment - Lively atmosphere - The Front Desk Agents primary function is to ensure the courteous check in and checkout of the hotel guests in an...


  • Sarnia, Canada Days Inn By Wyndham Harbourfront Sarnia Full time

    The Days Inn Sarnia Harbourfront is located in Sarnia, Ontario. We offer warm, friendly, personalized service to all guests passing through or staying long-term in Sarnia or Lambton County. Whether you are in town for business or pleasure our hotel amenities are sure to meet your needs. Renovated in 2020, the Days Inn offers a comfortable, yet modern home...

  • Front Desk Agent

    5 months ago


    Sarnia, Canada Days Inn Sarnia Full time

    We are looking for a Hotel Receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Reception responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel...


  • Sarnia, Canada Sarnia Golf and Curling Club Full time

    **About Us**: Sarnia Golf & Curling Club (SGCC) is one of Southwest Ontario’s leading private clubs. We have been around for 112 years providing its members with premier golf, curling, and dining experiences. SGCC strives to create memorable experiences through creative, consistent, and courteous service. **What is it like working with us?** Located in...


  • Sarnia, Canada Marriott International, Inc Full time

    **Job Number** 23156425 **Job Category** Rooms & Guest Services Operations **Location** The Insignia Hotel Sarnia a Tribute Portfolio Hotel, 283 Christina Street North, Sarnia, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** Y **Position Type** Non-Management **Additional Information**:This hotel is owned and operated by an...

  • Guest Service Agent

    5 months ago


    Sarnia, Canada The Insignia Hotel Full time

    he Insignia Hotel Sarnia, a Tribute Portfolio Hotel is situated in the quaint town of Sarnia in Ontario, Canada. The hotel was built in the ‘60’s and was the pride of the community. In 2018, the hotel was transformed into the luxurious boutique hotel that it is known as today. The Insignia Hotel is a pet-friendly hotel in Sarnia and features 84 rooms and...

  • Guest Service Agent

    5 months ago


    Sarnia, Canada The Insignia Hotel Full time

    The Insignia Hotel Sarnia, a Tribute Portfolio Hotel is situated in the quaint town of Sarnia in Ontario, Canada. The hotel was built in the ‘60’s and was the pride of the community. In 2018, the hotel was transformed into the luxurious boutique hotel that it is known as today. The Insignia Hotel is a pet-friendly hotel in Sarnia and features 84 rooms...

  • Guest Service Agent

    5 months ago


    Sarnia, Canada The Insignia Hotel Full time

    he Insignia Hotel Sarnia, a Tribute Portfolio Hotel is situated in the quaint town of Sarnia in Ontario, Canada. The hotel was built in the ‘60’s and was the pride of the community. In 2018, the hotel was transformed into the luxurious boutique hotel that it is known as today. The Insignia Hotel is a pet-friendly hotel in Sarnia and features 84 rooms and...

  • Front Desk Associate

    3 weeks ago


    Sarnia, Ontario, Canada beBee Professionals Full time $30,000 - $40,000

    We are seeking a highly skilled Front Desk Associate to join our team at beBee Professionals in Sarnia, Canada. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide warm...

  • Receptionist

    2 months ago


    Sarnia, Canada Sarnia Anti-Aging Clinic Full time

    Sarnia Anti-Aging Clinic is a physician-directed cosmetic clinic that has been open since 2015. The successful applicant should be able to multitask in a busy reception environment, have good attention to detail, and work well in a team with effective communication. Proven sales skills are an asset. Verbal and written fluency in English is a must. The...


  • Sarnia, Canada Sarnia Golf and Curling Club Full time

    **About Us**: Sarnia Golf & Curling Club (SGCC) is one of Southwest Ontario’s leading private clubs. We have been around for 112 years providing its members with premier golf, curling, and dining experiences. SGCC strives to create memorable experiences through creative, consistent, and courteous service. **What is it like working with us?** Located in...

  • Associate Dentist

    5 months ago


    Sarnia, Canada Dental Front Desk Administrator - Tremblay Dental Clinic Full time

    Looking for an associate dentist to join our team! Family Dental Center in Sarnia is a well establishedpractice. We provide a robust range of treatment within a family-focused environment. Qualifications: - Registered with RCDSO - New Grads Are Accepted! **Job Types**: Full-time, Part-time **Salary**: $60,000.00-$120,000.00 per year **Benefits**: -...


  • Sarnia, Canada BetterBeer.com Ltd. Full time

    Do you have a stable full-time job that you're keeping but want to make some extra cash with a side gig? Want to make an extra $350-400 working about 8 hours a month? If you are available during the weekday daytime (Monday - Thursday between 9a and 4p), this may be your lucky day! We’re looking for a Beer Quality Auditor in Sarnia to join our team of...

  • Overnight Front Desk

    2 months ago


    Sarnia, Canada Planet Fitness Full time

    Planet Fitness is looking for energetic, enthusiastic **Overnight Front Desk Representatives** that are passionate about health & fitness to join our amazing team. We have multiple hourly Front Desk Representative positions open! These include part-time and full-time opportunities with flexible work schedules. Starting pay is $17.20/hour. **Our Overnight...

  • Overnight Front Desk

    5 months ago


    Sarnia, Canada Planet Fitness Full time

    Planet Fitness is looking for energetic, enthusiastic **Overnight Front Desk Representatives** that are passionate about health & fitness to join our amazing team. We have multiple hourly Front Desk Representative positions open! These include part-time and full-time opportunities with flexible work schedules. Starting pay is $16.55/hour. **Our Overnight...

  • Overnight Front Desk

    5 months ago


    Sarnia, Canada Planet Fitness Full time

    Planet Fitness is looking for energetic, enthusiastic **Overnight Front Desk Representatives** that are passionate about health & fitness to join our amazing team. We have multiple hourly Front Desk Representative positions open! These include part-time and full-time opportunities with flexible work schedules. Starting pay is $16.55/hour. **Our Overnight...

  • Overnight Front Desk

    5 months ago


    Sarnia, Canada Planet Fitness Full time

    Planet Fitness is looking for energetic, enthusiastic **Overnight Front Desk Representatives** that are passionate about health & fitness to join our amazing team. We have multiple hourly Front Desk Representative positions open! These include part-time and full-time opportunities with flexible work schedules. Starting pay is $16.55/hour. **Our Overnight...


  • Sarnia, Canada The Cleaning Cronies Inc. Full time

    **Company description** We are The Cleaning Cronies Inc. and we want you to work for us! We are a commercial cleaning company. It is our complete dedication to bring the best commercial cleaning services to our clients in London, Sarnia and surrounding areas. We pride ourselves on ensuring that our attention to detail is on the forefront of everything we...

  • Bell Person

    5 months ago


    Sarnia, Canada The Insignia Hotel, Sarnia, a Tribute Portfolio Hotel Full time

    The Insignia hotel is a unique hotel with rich history and charm. Formerly known as the Drawbridge Inn, our hotel was initially built in the 1960’s. Throughout the history of Sarnia, the drawbridge was the place to be. Today, The Insignia Hotel is part of the Tribute Portfolio Collection, and we continue to grow and prosper with the beautiful city of...


  • Sarnia, Canada Sarnia-Lambton Children's Society Full time

    **Child and Family Services Manager **(Full-Time Permanent Position) - **The Sarnia-Lambton Children’s Aid Society is a trusted ally to families, communities & cultures in creating safe, nurturing environments for children and youth to grow and succeed.**_ 2. The major components of the position include: (a) Accountable to: the incumbent will report to...