Receptionist
4 months ago
Sarnia Anti-Aging Clinic is a physician-directed cosmetic clinic that has been open since 2015.
The successful applicant should be able to multitask in a busy reception environment, have good attention to detail, and work well in a team with effective communication. Proven sales skills are an asset. Verbal and written fluency in English is a must.
The position is part-time to full-time - 5 days a week and must be available to work the casual Saturday.
**Day-to-day Responsibilities Include (but are not limited to)**:
- Greeting patients
- Answering incoming calls
- Scheduling patient appointments
- Taking payments
- Educate patients on medical aesthetic treatments and skincare products
- Update medical charts
- Assist in room turnover with sterile cleaning practices
- Professional appearance, well-groomed, willing to always be dressed in uniform, and be compliant with the highest standards of safety and patient care.
**Job Type**: Part-Time to Full-time
Experience Required:
- Reception experience in Medical or Cosmetic Clinics/Spas is preferred
**Qualifications and Skills**
- **Minimum 1 year in a client-facing / guest services role**. Extra points if it's in the healthcare or beauty/medical aesthetic industry.
- **"People person" with common sense, great attention to detail**, and the ability to think on your feet in order to ensure the smoothest experience for our patients.
- **Energetic and enthusiastic**, someone who wants to be part of a close-knit team and contribute to the growth of Sarnia Anti-Aging Clinic.
- Knowledge of non-surgical medical aesthetic procedures such as Botox, Fillers, Laser Technology, and Coolsculpting would be an asset.
- Knowledge of medical-grade skincare products and **Myaestheticspro and Accuro **would be an asset.
- **Team player with a strong work ethic** and a desire to continuously learn and improve their skills.
- A **passion and enthusiasm for healthy aging, beauty/makeup, and skincare are also an asset.**:
- **Professional etiquette** with a strong understanding of patients' privacy requirements.
- Reliable with a can-do attitude and a true team spirit.
- Own transportation and flexible hours between 8-7 (shifts always scheduled with notice, and we try to keep most days for this role between 9-5) Availability for Saturdays might be required on an occasional basis, typically not more than once/month or less)
You will be the first point of contact for patients at our beautiful waterfront location. While some of your tasks will be more of a _reception aid role_, **your main responsibility is to elevate the patients' ("guest") experience as much as you can**: a smooth check-in, friendly and professional engagement with the customers, familiarize yourself with loyal patients and **always be proactive in thinking of ways to make their time at Sarnia Anti-Aging Clinic an excellent experience** (from checking forms beforehand, assisting in getting the room ready and the place looks sharp at all times). _**Details matter here**_, and if you are the kind of person who has an _**eye for "aesthetically pleasing" spaces**_ and _**enjoys making people feel welcome and cared for**_, this role is a great fit.
Pay: $18.00-$25.00 per hour
Expected hours: 25 - 40 per week
**Benefits**:
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Sarnia, ON: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Sales: 1 year (preferred)
Work Location: In person
Application deadline: 2022-05-16
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