Manager, Operations Training

7 months ago

Mississauga, Canada Element Fleet Management Full time

Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Manager, Operations Training & Development to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference

Are you:

- An eager, proactive learner who is creative in the design, development and delivery of strong learning experiences that build capability and skills?
- Analytical, detail-oriented, and technology-savvy with the ability to deliver operational excellence in learning deployment and metrics that demonstrate real impact to the business?

A Day in the Life
- Team Leadership: This position will lead our Training & Development Team, working with all team members to ensure they are equipped to respond to the needs of the business. Foster collaboration, teamwork, and continuous learning to deliver superior client service, maximize employee engagement.
- Provide consultation on the design, development, delivery method, and maintenance of learning solutions that enhance productivity and stimulate individual growth using adult learning methodologies and best practices. Support eLearning development needs
- Content Development & Delivery: This position will provide guidance in the development of all training materials, using delivery methods to include eLearning, distance learning, Instructor Led Training, Learning Communities, and collaborative learning, as appropriate. Content materials should have clear goals and focus learners on learning objectives.
- Collaborates with the business to develop, design and implement learning programs that bridge the gap between current workforce competencies and new competencies needed. Formulates, designs and implements programs to support function training objectives and accelerate capability throughout the organization.
- In addition to general content for training programs, other training tools may need to be developed, including: Support, enhance, and produce scripts for training and updating training documents on a consistent basis.
- Consistent Theme, Format and Branding. Ensures collaboration with the Communications and Marketing Departments in the development and on-going use of consistent instructional format, theme and branding of content for all organization's training programs to achieve the right look and feel of the training materials and content. Maintains knowledge of copyright and trademark rules for writing and delivering content.
- Content Development & Delivery: This position will provide guidance in the development of all training materials, using delivery methods to include eLearning, distance learning, Instructor Led Training, Learning Communities, and collaborative learning, as appropriate. Content materials should have clear goals and focus learners on learning objectives.
- Metrics management: Track, monitor and report out on project outcomes for internal and external stakeholders. Track success of training and its effectiveness as it relates to the individual job functions throughout Operations; leveraging data to make recommendations for program improvements.

**Requirements**:

- Bachelor’s degree, preferably in Instructional Design, Instructional Technology, Training & Development, Human Resource Management, Education, Business, or a related field
- 5 years of experience in instructional technology, training & development, Human Resources, or a related field.
- 3 years using content development software, learning management systems, content delivery systems, or corporate learning systems
- Certifications in training and development, such as CPLP (Certified Professional in Learning and Performance) or CPTM (Certified Professional in Training Management), are desirable.
- Demonstrated track record of efficient, effective, and innovative development and management of projects in teaching, learning and technology.
- Excellent leadership, interpersonal, written, and oral communication, and organizational skills.
- Demonstrated ability to foster collaboration and generate respect from internal and external partners.
- Proven experience as a Training Manager or a similar role, preferably in a corporate environment.

LI-SJ1

LI-Hybrid

What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your f

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