Intake Coordinator

3 weeks ago


Halifax, Canada Finaloption.ca Full time

Responsibilities:

- Serve as the first point of contact for clients and respond to clients' needs in an empathetic manner.
- Assist clients navigate through the company service and intervention details by demonstrating full knowledge of company platform
- Coordinate with team members
- Process client information and help them understand company process
- Maintain confidentiality of all client information

**Requirements**:

- Post-secondary school
- Diploma in Human Services or related field
- Three years experience working in youth outreach
- Excellent verbal and customer service skills
- Utilize company forms and tools to gather client history and information
- MUST familiarize with company service and goals.

**Salary**: $19.57-$25.93 per hour

**Benefits**:

- Dental care
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2023-08-31
Expected start date: 2023-09-25


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