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Switchboard Operator

4 weeks ago


Prince Rupert, Canada Northern Health Full time

**Position Summary**:

- Northern Health is looking for an experienced, highly efficient, and self-directed permanent part time Switchboard Operator to support the Health Information department.
- Under general supervision: performs clerical duties related to creating and maintaining patient records, record retrieval, assembly, quantitative analysis, release of information, and clerical duties relating to the admission and discharge of patients including registration. Performs a variety of clerical duties such as answering phones, taking messages, transferring calls, faxing reports, and restocking supplies. Receives and forwards calls and information utilizing a switchboard, public address and related communications system.
- **Shift Rotation/Hours of work**: Days, Evenings, 07:00 to 15:00, 12:30 to 20:30, 08:00 to 12:30, 16:00 to 20:30 (Rotating)
- **Prince Rupert Regional Hospital **is a 24-bed facility that sees an average of 22,000 ER visits per year. It is a fully equipped facility with Medical Imaging, Laboratory, ICU, ER and Maternity. Services include:
- Acute Care
- Internal medicine
- Internal Medicine
- Ultrasound
- CT scans
- Surgery
- Emergency department
- Extended care
- Pediatrics
- Radiology
- Obstetrics
- Gynecology

Additional services such as Diabetes Education, Healthy Heart and Rehabilitation, Podiatry, Orthopedics, and other visiting specialists.
- **Prince Rupert **is a marine-based port city with one-of-a-kind wilderness exploration and wildlife viewing experiences on northwest BC’s Pacific Coast. It’s also a popular stop on various Alaskan cruises. Located 721 km (447 miles) west of Prince George on Highway 16, Prince Rupert is the land, air, and water transportation hub of British Columbia’s North Coast, and home to 13,500 people. The city sits at the mouth of the Skeena River, surrounded by Chatham Sound and many small, uninhabited islands. The area is perfect for exploring and discovering the fascinating history and customs of local First Nations people. Prince Rupert is recognized as one of the world’s largest and leading ports and port facility expansion in the area ensures a multitude of economic opportunities now and in the future. Check out more on Prince Rupert, known as the halibut capital of the world.
- **What Northern Health has to offer you**
- Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
- Four weeks vacation with one year of continuous service
- Financial Support for Moving Expenses is available for eligible positions
- Employee referral program
- Employer-paid training and leadership development opportunities
- Spectacular outdoor activities and the shortest commutes in BC
- “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions

**IMPORTANT NOTE**:
- Proof of COVID-19 vaccination
- Registration number (if you are part of a regulated profession)
- Any supporting documents regarding education/qualifications for this position. Examples may include:

- Program certificates or diplomas
- High school/college/university transcripts etc.
- It is also recommended to provide a cover letter and resume

**Qualifications**:

- Grade 12 and two (2) year’s recent related experience or an equivalent combination of education, training and experience.

**Skills and Abilities**:

- Ability to keyboard at 45 w.p.m.
- Knowledge of medical terminology
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.

**Who we are**
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.
Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.
There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
**Comments**:
This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

**Competition #**:
05635503

**Employee Type**:
PERMANENT PART TIME (0.78 FTE)

**Bargaining Unit**:
HEU

**Facility**:
PR REGIONAL HOSPITAL

**Location**:
Prince Rupert

**Department**:
WCO PATIENT REGISTRATION

**Reports To**:
MANAGER OR DESIGNATE

**Hourly Wage**:
$27.56

**Close Date**:
JUNE 07, 2024


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