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Bilingual Computer Help Desk Customer Service
4 months ago
Computer Help Desk Customer Service Representative
BG I.T SOLUTIONS INC.
- **Job Type**: Full Time
- **Company URL**: bgsolutions.ca
- **Number of Positions**: 1
**Description**:
******
**bg i.t. solutions inc.** is committed to providing professional advice and services to our clients in a language they understand. Working from our office in Ottawa and servicing clients nationwide, we have taken the technical know-how gained in the corporate environment and tailored it to bring the best computer solutions and IT support services available.
******
JOB TITLE: Bilingual Computer Help Desk Customer Service Representative
LOCATION: Montreal, QC. Full Time Position SALARY: To be negotiated
WORK SCHEDULE: 37.5 Hours Per Week
DATE REQUIRED: ASAP
**BILINGUAL : YES (Fluent in both French & English)**
**PURPOSE AND SCOPE ACCOUNTABILITIES**
**ESSENTIAL SKILLS AND QUALIFICATIONS**
- Must be fluent in French and English
- Must be Vaccinated
- Have the ability to pick up new information quickly
- Have excellent customer service skills.
- Have a positive attitude, patience and understanding, dedication and commitment
- Basic knowledge of Windows 7 & 10 and Office suite such as Outlook and Word
- Basic knowledge of Android phones
- A sense of humor and fun attitude
**ADDITIONAL ASSETS**
- Technical Certifications such as your MCSE, A+
- Experience troubleshooting technology
- Computer networking skills
**REQUIRED QUALIFICATIONS AND EXPERIENCE**
Educational Level Required:
- Minimum Completion of High School
The masculine and feminine used in this job offer refer equally to employees of both sexes and in no way represent a particular distinction based on gender. bg i.t solutions inc. is an equal opportunity employer.
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**Salary**: $22.00-$25.00 per hour
**Job Types**: Full-time, Permanent
**Salary**: $22.00-$25.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Vision care
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Montréal, QC: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Technical Support Occupations: 1 year (preferred)
Work Location: Hybrid remote in Montréal, QC
