Cloud Operations Specialist

7 months ago

Ottawa, Canada Assent Full time

**Company Description** Summary**

Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We've grown from $5 million to $85 million ARR in just six years. With our recent $350 million funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members.

Being a Certified B Corporation, we don't just advocate for sustainability - we live it. This certification underscores our commitment to environmental, social, and governance excellence. At Assent, your work will directly amplify transparency, sustainability, and fair practices worldwide.

**Hybrid Work Model**

At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

The Cloud Operations Specialist will work closely with Assent’s Engineering and Product teams, IT, and Corporate Security teams under the direction of the SaaS Product Infrastructure leadership team. This role ensures that production systems and services are running, and that uptime is maintained as close to 100 percent as possible. This role will also work with the Corporate Security Team to ensure the network and systems are secure while maintaining usability.

**Key Requirements & Responsibilities**
- Monitoring and management of SaaS Product Infrastructure;
- AWS systems management and configuration;
- Review and Recommend AWS services and offerings in order to replace existing Infrastructure;
- Installing, configuring, securing, and troubleshooting Windows and Linux server instances;
- Design, build and maintain highly available systems for the Assent SaaS product;
- Participate in the management and monitoring of all cloud infrastructure, including weekend deployments of production, OS updates as needed and backup routines;
- Document systems infrastructure and follow processes and procedures;
- Implementing and maintaining business continuity and disaster recovery plans;
- Act as liaison with various departments and teams;
- Help lead projects and act as a contributor to Infrastructure and joint Infrastructure projects
- Supporting security audits of Assent Platforms;
- Familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent.

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.

**Qualifications**
We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications:

- 3+ years of relevant experience in a Product Systems Administration or Cloud Operations role;
- Experience with Amazon Web Services (AWS) and a working knowledge of AWS services such as Control Towers, Configuration Management, Lamda Scripting, CloudTrail;
- Experience with Infrastructure as code (IaC) such as Terraform;
- Experienced in Ansible, Windows Server and Linux administration ;
- AWS Certification above Cloud Practitioner is preferred;
Please note that this role requires the ability and willingness to work off-hour shifts with a flexible schedule. This may include shift work and an on call rotation.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform the aforementioned duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.
**Additional Information** Life at Assent**

**Wellness**:We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

**Financial Benefits**: It’s not all about the money - well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

**Life at Assent**:There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

**Lifelong Learning**: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are avail

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