Front Desk Agent
6 months ago
Objective:
- To increase customer satisfaction by providing efficient and courteous front desk service in accordance with the standards of the hotel.
Duties and Responsibilities:
- Ensures the proper completion of all front desk duties and check list
- Increases occupancy and the average rate while maintaining a high quality of services.
- Resolves guest problems quickly, efficiently, and courteously with assistance from Front Desk Manager.
- Registers, processes, and greets customer promptly, welcoming him/her to the hotel
- Arranges for special services requested by the customer
- Stays current with developments in the hotel by reviewing the communication log each shift; updates log book for next shift
- Works with housekeeping, reservations, maintenance and room service to assist with all guest requirements.
- Minimizes loss of revenue by adhering to all established credit and inventory controls.
- Insures all customers establish credit upon check-in.
- Verifies all information on reservations check-in; name, address, method of payment, etc.
- Increases revenues by promoting hotel amenities and outlets.
Education & Qualifications:
- Basic computer knowledge
- Flexible and energetic with the ability to work under pressure
- Excellent communication skills
**Job Type**: Part-time
**Salary**: From $17.00 per hour
Expected hours: 16 - 32 per week
**Benefits**:
- Discounted or free food
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Work Location: In person
-
Front Desk Agent
4 months ago
Courtenay, Canada Bayview Hotel Group Full timeThe Bayview Hotel in Courtenay is looking for a Front Desk Agent to join our Guest Services Team. Applicants must be available evenings, weekends, holidays and comfortable working both 7am-3pm shifts and 3pm-11pm shifts. The Guest Service Agent (GSA) is a key role; quite often the only staff member the guest may encounter. The GSA must endeavour to create...
-
Slopeside Front Desk Agent
3 months ago
Courtenay, Canada Mount Washington Pacific, ULC Full time**Location**: Mount Washington Alpine Resort **Employment Type**:Seasonal Winter full time **Reports to**: Front Desk Supervisor **Your Opportunity**: Join the dynamic team of Slopeside Accommodations for an Awesome Winter! We require outgoing, customer service oriented individuals to fill the position of Front Desk Agent at Bear and Deer Lodges. Must be...
-
Front Desk Agent
6 months ago
Courtenay, Canada Crown Isle Resort & Golf Community Full time_COME PLAY WITH US!_ We believe that the key to our success lies in the quality and dedication of our people; we are a dynamic team, and each of us plays a critical role in striving to provide the best in service to our guests again and again. A big part of who we are and who we strive to become is dependent upon YOU - work hard play hard! **JOB...
-
Front Desk Agent
7 months ago
Courtenay, Canada Crown Isle Resort & Golf Community Full time_COME PLAY WITH US!_ We believe that the key to our success lies in the quality and dedication of our people; we are a dynamic team, and each of us plays a critical role in striving to provide the best in service to our guests again and again. A big part of who we are and who we strive to become is dependent upon YOU - work hard play hard! **JOB...
-
Front Desk Supervisor
7 months ago
Courtenay, Canada Holiday Inn Express & Suites Courtenay Full time**Job Overview**: **Duties**: - Supervise front desk staff. - Ensure smooth check-in and check-out processes for guests - Handle guest inquiries, requests, and complaints promptly and professionally - Maintain a clean and organized front desk area - Train new staff members on hotel procedures and customer service standards - Coordinate with other hotel...
-
Front Desk Coordinator
3 weeks ago
Courtenay, British Columbia, Canada beBee Professionals Full time $30,000 - $40,000Company OverviewWe are seeking a highly skilled and professional Front Desk Coordinator to join our team at beBee Professionals in Courtenay, Canada.Salary InformationThe estimated annual salary for this position is $40,000 - $55,000 CAD, depending on experience and qualifications.Job DescriptionThe primary responsibility of the Front Desk Coordinator is to...
-
Front Desk Associate
2 months ago
Courtenay, British Columbia, Canada beBee Professionals Full time $30,000 - $40,000We are seeking a friendly and professional Front Desk Associate to join our team at beBee Professionals in Courtenay, Canada. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key...
-
Front Desk Receptionist
6 months ago
Courtenay, Canada Anytime Fitness Courtenay Full time**Anytime Fitness Courtenay** is looking to hire a Front Desk, who will enjoy working in a health club environment, have a friendly, outgoing personality, and genuinely care about helping others. If you love multi-disciplinary work - from sales & marketing to customer service & administration - this position is right for you! - Extremely friendly and...
-
Front Desk Agent
4 months ago
Courtenay, Canada Crown Isle Resort & Golf Community Full time**JOB DESCRIPTION** Job Title**:Guest Service Agent/Night Stewart** Department**:Accommodations** Reports to**:Guest Services Manager & Hotel Manager** Requirement**:Night shifts, 25 year old and above, Driver's license** **JOB SUMMARY**: The Guest Service Agent/Night Stewart position plays an important role for guests and the whole team. The night...
-
Moa Switchboard/front Desk Operator
2 weeks ago
Courtenay, Canada Courtenay Medical Associates Full timeWould you like to work in a friendly harmonious team? We are a medical clinic in the Comox Valley providing quality compassionate care to our patients. We are seeking a PART TIME team member who shares our values and wishes to contribute to our team ethos and high-quality medical care. **Job Summary** **Duties**: - Answer and direct incoming calls...
-
Moa Switchboard/front Desk Operator
3 months ago
Courtenay, Canada Courtenay Medical Associates Full timeWould you like to work in a friendly harmonious team? We are a medical clinic in the Comox Valley providing quality compassionate care to our patients. We are seeking a PART TIME team member who shares our values and wishes to contribute to our team ethos and high-quality medical care. **Job Summary** **Duties**: - Answer and direct incoming calls...
-
Franchise Hotel
8 months ago
Courtenay, Canada Holiday Inn Express Full timeThis job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Metropolitan Hospitality is a growing hotel and restaurant management company located on Vancouver Island, BC **Your...
-
Front Desk Agent
6 months ago
Courtenay, Canada Holiday Inn Express & Suites Courtenay Full timePay: $18.00-$19.00 per hour Expected hours: 20 - 40 per week **Benefits**: - Dental care - Extended health care - On-site parking Schedule: - 8 hour shift - Evening shift - Morning shift - Weekends as needed **Experience**: - Customer service: 1 year (required) Work Location: In person Expected start date: 2024-06-07
-
Front Desk Representative
3 weeks ago
Courtenay, British Columbia, Canada Kingfisher Oceanside Resort & Spa Ltd. Full timeJob Title: Hotel Guest Services Attendant">About Us:">Kingfisher Oceanside Resort & Spa Ltd. is a leading hospitality provider, offering unparalleled service to our guests.">Salary and Benefits:">The estimated annual salary for this role is $35,000 - $45,000, depending on experience. Our comprehensive benefits package includes health benefits, dental plan,...
-
Guest Service Agent
6 months ago
Courtenay, Canada Old House Hotel & Spa Full timeAre you a people person? Then we'd love to meet you. **You are one of the brightest spots in our guests’ days.** A people-pleaser, a problem-solver, with a kind and cheery attitude, you are the face of the Old House Hotel & Spa. You make multi-tasking seem effortless, like welcoming our four-legged friends, recommending a restaurant, booking a...
-
Sales & Customer Service Lead Hand
6 months ago
Courtenay, Canada Mount Washington Pacific, ULC Full time**POSITION: REC Sales Lead Hand**: **REPORTS TO**:Sales Supervisor, Sales Assistant Supervisors, Snow School Manager **LOCATION**:Rossignol Experience Centre (REC), Bradley Building **YOUR OPPORTUNITY**: **RESPONSIBILITIES**: - Function as an on-floor point of contact for all Reservations Agents, assisting with questions and guest or program-related...
-
Sales & Customer Service Lead Hand
4 months ago
Courtenay, Canada Mount Washington Pacific, ULC Full time**POSITION: REC Sales Lead Hand**: **REPORTS TO**:Sales Supervisor, Sales Assistant Supervisors, Snow School Manager **LOCATION**:Rossignol Experience Centre (REC), Bradley Building **YOUR OPPORTUNITY**: **RESPONSIBILITIES**: - Function as an on-floor point of contact for all Reservations Agents, assisting with questions and guest or program-related...
-
Ohspa Guest Service Agent
2 months ago
Courtenay, Canada Ohspa Full time**Objective**: Ohspa is built upon friendly, professional service, a soothing, light environment and high quality natural organic products. As we strive to be at the forefront of a complex and vastly changing industry, we are looking for a dynamic guest services associate, a real people-person with an appreciation for our brand. We are looking for someone...
-
Spa Guest Service Agent
6 months ago
Courtenay, Canada Ohspa Full time**Objective**: Ohspa is built upon friendly, professional service, a soothing, light environment and high quality natural organic products. As we strive to be at the forefront of a complex and vastly changing industry, we are looking for a dynamic guest services associate, a real people-person with an appreciation for our brand. We are looking for someone...
-
Ohspa Guest Service Agent
4 months ago
Courtenay, Canada Ohspa Full time**Objective**: Ohspa is built upon friendly, professional service, a soothing, light environment and high quality natural organic products. As we strive to be at the forefront of a complex and vastly changing industry, we are looking for a dynamic guest services associate, a real people-person with an appreciation for our brand. We are looking for someone...