Wellness Care Coordinator

4 weeks ago

Hamilton, Canada Mohawk College Full time

**Wellness Care Coordinator (I/O: August 2023 - February 2025)** Status**:Initiatives & Opportunities: August 2023 - February 2025

**Hours**: Monday - Friday; 35 hours/week

**Home Campus**: Fennell

**Payband**: H

**Rate of Pay**:$33.38

**Posting Date**:August 4th, 2023

**Closing Date**: August 11th, 2023 at 7:00 pm EST

We support and encourage the contributions of our diverse employees. We are committed to nurturing an equitable, diverse and inclusive (EDI) environment for everyone who learns and works at Mohawk College. We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators we believe it is important to act and show leadership in advancing the principles of equity, diversity and inclusion in our community.

Mohawk College is currently recruiting for our next

**Wellness Care Coordinator**

Reporting to the Director, Campus Wellness, the incumbent provides support to the Clinical Counsellors by supporting those students seeing a counsellor with community referrals, ad-hoc wellness checks, and regular check-in with students with wellness mental health or socio-economic risk factors. The Wellness Care Coordinator forms relationships with community agencies and maintains counselling records as to wait lists, availability and eligibility requirements of programs. The incumbent will provide support and systems navigation to college staff with inquiries about services.

**Responsibilities**:
The duties of this position include, but are not limited to:
**Wellness Care Navigation - Mental Health and General Wellbeing**
- Provide support to the counselling team by assisting students with system navigation, community referral, and wellness check-ins.
- Reaches out to students with health concerns Provides case management support, advocacy and wellness check-in for students.
- Meets with students to complete paperwork for community referrals and provide wellness check-ins while students are on wait lists for community programs.
- Provides regular wellness check appointments to students with wellness, mental health diagnosis and/or socio-economic risk factors, under the direction of a counsellor.
- Collaborates with Health and Wellness Centre staff for direction as to what resources referred student require. Maintains notes in the record management system pertaining to navigation interactions.
- With student consent, joins counselling sessions to facilitate introduction/warm transfer or to support students waiting EMS transfer.
- Develops relationships with community agencies, including maintaining counselling databases of community resources (availability, wait lists, and eligibility requirements).
- Connects with external health providers and community agencies to request clinical records, discharge summaries or other required documentation/clinical information.
- Meets with students to complete consent forms on behalf of counsellor, nurses and physicians.
- Acts as a point of contact for Access program staff (CICE, Career Pathway, Academic Upgrading, City Schools, etc.), to provide community resources to staff who are looking to refer students

**Counselling Department Support**
- Meets with students to link to community resources and helps to complete documents related to financial burdens (loans, bursary, etc.).
- Engages in internal and external promotion of departmental services and programs
- Provides assistance with stepped care program statistics and data tracking
- Processes requests for information/documentation from student files and prepares letters in draft for Manager’s signature to release contents of student files to approved individuals.

**Health and Wellness Centre Front Desk**
- Provides back up to the Health and Wellness Centre Front Desk Support, including break coverage
- Provides back up for appointment and meeting scheduling and preparation of the schedules prior to each semester
- Provides back up coverage for phone calls to the Health and Wellness Centre.

Other duties as assigned.

**Qualifications**:

- 3 year diploma/degree in Social Sciences, Health Care, Mental Health
- Registration required as a Social Service Worker or equivalent registration
- 3 years of experience working with emerging adults and those experiencing crisis related to both mental health and socioeconomic status. Front line mental health experience required (community or hospital based) with an emphasis on navigating wellness and working with an interdisciplinary team.
- Case Management experience required.
- Demonstrated commitment and understanding of human rights, equity, diversity and inclusion with the ability to communicate and work effectively with diverse groups of students, employees and the community.

Mohawk College prioritizes recruiting and retaining diverse employees. With this in mind, the College is committed to fostering inclusive and barrier-free recruitment and selection processes.

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