Field Service Representative

3 days ago


Halifax, Canada L3Harris Technologies Full time

The L3Harris MAPPS Global business is a leading global supplier of communication systems, controls and simulation solutions for marine, power and space sectors. Headquartered in Montreal, Quebec, Canada, L3Harris MAPPS Inc. has businesses and sites in Canada, Germany, India, Malaysia, and the United Kingdom. L3Harris MAPPS Inc. is a subsidiary of L3Harris Technologies.

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

**ROLE & RESPONSIBILITY**

The **System & Integration Engineering Specialist/FSR** will be part of the key engineering team that is responsible for the architecture, design and development of Command, Control, Communications and Computer (C4) systems for Canada and foreign government customers, from initial concept and design, through build, test and integration, STW, HATs & SATs. The FSR will review and derive system requirements, develop design concepts that meet requirements, perform detailed electrical system design, from entire systems and racks, chassis, cables, selection of electronic components such as power supplies and radios, down to custom electronic designs. The FSR will perform on-site customer support to the RCN and shipbuilders, including installation, test, troubleshooting and repair of fitted systems. Communications interfaces may include USB, Bluetooth, WiFi, RS422/232, Ethernet IEEE802.3, ISDN and POTS telephony, and balanced audio. The FSR will support a rigorous L3Harris design review and documentation process, including development of requirements specifications, design documents, test plans and procedures.

***

The incumbent must have a complete understanding of the systems engineering process from systems concept phase through systems test, in addition to a working knowledge of software engineering processes. Incumbent must be adept at: Functional Analysis, Requirements Allocation & Traceability, Trade-off Studies, System Synthesis and Software System Evaluation (Integration & Verification Testing), and Field Services. The incumbent must be able to work through customer requirements to technical requirements to product solutions. An understanding of Functional and Allocated baselines in addition to Top-Level and Detailed Level Design approaches is required. Working knowledge of standard system engineering process including: MIL-STD-499, EIA-632, IEEE 1220 or ISO 15288. Strong verbal, written, and people development skills are required.

Strong experience with conducting technical investigations of shipboard communication systems, with proven ability to determine root cause to failures and/or inter-operability issues.

Strong experience with preparing test and trials procedures and reports for shipboard communication systems.

Advanced specialized training with Royal Canadian Navy Communications systems, including SHF SATCOM, X-Band/Ku-Band SATCOM, and Ka/Ku-Band SATCOM.

**MINIMUM QUALIFICATIONS**
- BSEE with 5 years’ experience or Communications\Electronic Technician with minimum 15 years’ experience;
- Excellent written and verbal communications skills and the ability to produce technical documentation;
- Ability to facilitate technical working sessions;
- Experience with:

- System level integration, troubleshooting and test
- Use of laboratory and field test equipment (e.g. oscilloscopes, logic analyzers, spectrum analyzers, etc.)
- Standard electronic interfaces, such as; USB, RS-232, EIA-530, GPIB, and Ethernet
- Use of military and commercial standards
- LRU & PWB board level troubleshoot and integration
- Experience with selection and design with MIL-STD connectors
- HF communication design, installation and test
- V/UHF system design, installation and test
- SATCOM system design, installation and test
- Communications system design, installation and test
- Network architecture design/configuration, installation and test
- Crypto system design, installation and test
- Familiarity with DOORS requirements software
- Design, document, and maintain architecture diagrams for systems, processes, and interfaces;
- Strong knowledge of network (TCP/IP) and systems design principles;
- Establishes system architectural design and functional requirements for the technical solution, to include external and internal interface analysis, definition and requirement allocation;
- Provide oversight, hands on design and implementation support during execution time for multiple concurrent initiatives and perform architecture transformation;
- The ability to travel for up to several weeks at a time and work on naval platforms and Coast Guard pl



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