HR Field Investigator

3 weeks ago

Burnaby, Canada Xpera Risk Mitigation and Investigation LP Full time

Company:
Xpera Risk Mitigation and Investigation LP

HR Field Investigator - Full Time (Burnaby, British Columbia, Canada)

Xpera marks the spot where you achieve more

We are currently recruiting a Field Investigator to conduct HR Investigations.

Role Responsibilities:

- Conduct HR investigations utilizing a trauma-informed approach
- Respond to client requests with a quick, flexible and operational approach that is based on sound strategy, and coordinated with Xpera’s policies and procedures
- Conduct investigations in a manner that makes strategic sense and that are coordinated with the client’s intent, seeking guidance from management as required
- Conduct assignments in a proper investigative sequence including pre-operation planning, assignment assessment, evidence collection, and reporting
- Closely monitor assignment timelines and budgets to ensure assignments are completed on time and within budget
- Produce accurate and detailed notes and reports in accordance with Xpera’s protocols and practices
- Obtain information or intelligence in a legal, ethical and confidential manner as required
- Attend court or legal proceedings as required
- Maintain vehicle and equipment in good working condition, suitable to work and functions.
- Other duties as required

Qualifications and Experience:

- Post-secondary degree or diploma, preferably in a related social science field such as criminology, forensic crime and intelligence analysis, accounting, insurance, sociology, psychology, etc.
- Experience or aptitude in interviewing and related investigative techniques
- Holds a valid Private Investigator License in the Province of BC
- Previous law enforcement or insurance claims experience an asset
- Valid BC Driver’s License

Skills Required:

- Aptitude to conduct investigative inquiries both in person as well as over the telephone
- Aptitude to collect, analyze and disseminate investigative results in a timely manner to an appropriate audience for the purpose of meeting clients’ needs
- Outstanding verbal and written communication skills in English
- Proficiency working with MS Word, Outlook, and cloud-based file archival and transfer software (e.g., SharePoint, MS Teams, Apple iCloud, Google WorkSpace)
- Thorough, detail-oriented, organized, analytical, and systematic thinker
- Ability to multi-task while maintaining focus on the task at hand, handling multiple and sometimes conflicting deadlines
- Effective time management, efficient and adherence to strict deadlines
- Basic understanding of threat risk assessments and analytics
- Basic knowledge of the Canadian court system and privacy legislation an asset
- Able to manage conflicting demands from various divisions and managers; adjusts quickly to changing priorities and conditions

What We Offer:

- Competitive pay - total compensation package that ranges from $60K-$120K.
- Local work and remote work opportunities
- Opportunity for overtime
- KM reimbursement
- Surveillance equipment provided - laptop, cell phone, camera etc.
- Employee referral bonus
- Employee perks (access to vendor discount programs)
- Medical, dental & vision coverage, including a customizable e-flex plan
- Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
- Wellness programs
- Tuition reimbursement
- Career progression within the SCM Insurance Family

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